The latest from the Zoom blog

Learn how to work better with new ideas, industry insights and the latest Zoom innovations.

Zoom Workplace
Turn let's follow up into finished work

Turn let's follow up into finished work

Zoom is evolving from a platform where work happens to one that completes it—connecting context across conversations and finishing tasks automatically.

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Thought Leadership
From 50 metres to 100: What a freedive record teaches us about organisational velocity
9 min read

From 50 metres to 100: What a freedive record teaches us about organisational velocity

t the most recent Zoom EMEA Customer Council Forum, Benedetto Conversano, former global CIO turned Zoom executive, sat down with Jim Lawless, CEO advisor and British freedive record holder, for a conversation about speed, courage, and leadership as AI reshapes how work gets done.
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Thought Leadership
Nobody has solved event feedback. Here's why, and what's finally changing.
5 min read

Nobody has solved event feedback. Here's why, and what's finally changing.

Discover why most event feedback fails to drive real change—and how to fix it. This post explores the hidden flaws in post-event surveys, the disconnect between feedback and pipeline impact, and how AI can unlock meaningful insights when paired with the right measurement architecture. Learn how to build a full event intelligence loop that connects audience sentiment to business outcomes. 

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Government
government collaboration
3 min read

DISA provides expanded Impact Level 4 (IL4) Authorization to Zoom for Government as trusted and secure platform for use by Department of Defense and its mission partners

Zoom for Government has received authorization from the Defense Information Systems Agency (DISA) for Department of Defense (DoD) IL4 NIPRNet and internet-facing communications.

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Zoom Revenue Accelerator
Master the Art of Selling: Coach your sales teams with conversational intelligence and Zoom Revenue Accelerator
2 min read

Coach your sales teams with conversational intelligence and Zoom Revenue Accelerator

Training and continuous coaching for sales staff are crucial. New features, different products, and changing needs of customers require constant re-evaluation and a learning mindset. However, most coaching is not there when one needs it the most - during the sales call or directly after. Enter Zoom Revenue Accelerator - our conversation intelligence solution. 

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App Marketplace
Focus on your candidates and make every hire exceptional with BrightHire Interview Assistant, available from the Zoom App Marketplace
6 min read

Focus on your candidates and make every hire exceptional with BrightHire Interview Assistant, available from the Zoom App Marketplace

Hire confidently, save time, and deliver a great employee and candidate experience. BrightHire Interview Assistant works directly within Zoom Meetings to improve hiring processes before, during, and after interviews.

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App Marketplace
One app, one set of permissions: How Unified Build Flow is helping developers create more secure, easier-to-implement apps in the Zoom App Marketplace
5 min read

One app, one set of permissions: How Unified Build Flow is helping developers create more secure, easier-to-implement apps in the Zoom App Marketplace

Unified Build Flow is a re-architected development build process designed to streamline the app experience for developers and users. It eliminates unnecessary complexities, helping developers build apps with ease and extensibility.

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Developer
How Zoom's Video SDK stacks up on web
4 min read

How Zoom's Video SDK stacks up on web

When you join a Zoom meeting in your browser, along with millions of daily meeting participants who are also joining from a browser vs. the Zoom desktop or mobile application, you are experiencing Zoom’s advanced web media implementation first-hand. The Zoom Video SDK allows you to build for your own use cases with the same web media stack that powers the Zoom meeting browser experience.

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Phone System
Zoom Phone
6 min read

Rethinking the role of phone: how Zoom Phone makes voice communications seamless in a collaboration-centric world

Want to communicate with a co-worker in a different location? Connect with a prospect or customer? Hold a large, distributed meeting? In the past, the office phone was your go-to. For those one-on-one calls, or larger ones over an audio conference bridge, workplace...

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Zoom Webinars
Is your company using generative AI tools? Consider these 3 key principles to guide your approach
4 min read

Is your company using generative AI tools? Consider these 3 key principles to guide your approach

Generative AI tools are changing work as we know it. Leaders want to incorporate AI into their businesses, and companies are launching new products to transform how knowledge workers engage in their day-to-day activities.This speed of innovation is unlike anything we’ve...

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Thought Leadership
AI innovation expert Pascal Bornet on the 3 skills you’ll need to succeed in the future of work
7 min read

AI innovation expert Pascal Bornet on the 3 skills you’ll need to succeed in the future of work

Everywhere you turn, there’s an article about how AI innovation will change the workforce and the world. And when you think about how quickly the field of artificial intelligence is moving, it’s clear that what we’re calling the “future of work” is evolving furiously....

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Healthcare
Closing the gap: Organizations move to telepsychiatry and hybrid therapy to expand mental health services
3 min read

Closing the gap: Organizations move to telepsychiatry and hybrid therapy to expand mental health services

Telepsychiatry plays a critical role in improving access to mental health care, with over one in three outpatient visits being delivered by telehealth, according to Kaiser Family Foundation (for example, 35% and 38% of outpatient visits were over telehealth for depression...

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Zoom Workplace
India phone
3 min read

Zoom receives Unified License with Access from the Government of India: what this means for our customers

These days, legacy phone systems just don’t cut it. Organizations everywhere are looking to migrate to the cloud to simplify operations, achieve reliability, embrace flexibility, and cut costs. Businesses in India are no exception. That’s why we’re excited to announce that...

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Zoom Revenue Accelerator
Zoom on Zoom: How our sales teams work smarter with AI-powered conversation intelligence
7 min read

Zoom on Zoom: How our sales teams work smarter with AI-powered conversation intelligence

As a sales leader, you don’t have room in your schedule to be a part of every big deal — or time to waste on deals that aren’t close to completion. Your managers don’t have the time to coach every AE. And you need insight into what’s really happening with deals in every...

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Security & Privacy
Bug bounty 2022
3 min read

Protecting Zoom and our customers: a look at our Bug Bounty program’s success in 2022

In security, it’s all about who gets there first. We race to identify bugs and issues before the bad guys do, so we tap the ethical hacking community to help us get ahead.We source this help through our Zoom Bug Bounty program, which lets us connect with and engage expert...

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Company News
Zoom MLB ROC
3 min read

Take me into the ballgame: how Zoom and MLB™ put fans in the action with Zoom Contact Center

No one is more passionate than baseball fans. They feel the joy of every home run and the pain of every bad call. They live and breathe the game, and now they can feel immersed in some of its most critical moments, as Zoom is putting the fans right in the center of umpires’...

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Security & Privacy
We’ve attained three new certifications and attestations — here are all the details
3 min read

We’ve attained three new certifications and attestations — here are all the details

We know organizations are facing a more complex threat landscape and stricter regulatory requirements than ever before. We’re expanding our own security initiatives and efforts as a result — and part of that means attaining certifications and attestations to make sure Zoom...

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Phone System
Hybrid work and productivity driving cloud phone adoption in Asia, according to senior executives
5 min read

Hybrid work and productivity driving cloud phone adoption in Asia, according to senior executives

Leaders from Singapore, Indonesia, the Philippines, and Thailand joined Zoom and OpenGov for a series of discussions about cloud communications.Like many markets around the world, the Asia-Pacific region has seen both an increase in hybrid work and a shift toward cloud...

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Financial Services
keynote
6 min read

Experience as a competitive advantage: our vision for modern financial services institutions

The financial services industry isn’t what it used to be 10 years ago, or even five years ago. Whether it’s employees or customers, people now have high expectations for their experiences — and some institutions don’t have the infrastructure to keep up. Experience is now...

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