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A communications platform for federal, state, and local agencies

Federal, state, and local government organizations can use Zoom or Zoom for Government to evolve public services, improve citizen engagement, and embrace digital transformation.

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  • Shield with lock
    Secure communications from the start

    Our secure government communication platform helps protect the exchange of important government information, all with robust controls necessary for compliance.

  • Computer with speaking icon
    A new kind of flexibility

    Zoom’s flexible architecture is built with your workforce in mind, including strategic solutions that enable government employees to do their best work from anywhere.

  • Team standing
    Expanding citizen engagement

    From video-first public safety services to increased access to justice, our dynamic government communications platform and integrations evolve the way you connect with citizens.

Zoom for Government vs. commercial Zoom

In the United States, we offer a separate platform, called Zoom for Government (ZfG), that is designed to conform with the federal government’s security requirements. While originally created for federal agencies, ZfG is also available to U.S. state and local government customers as well as other approved businesses and organizations. 

Zoom for Government delivers an intuitive and secure experience similar to commercial Zoom. Both versions of the platform are scalable and flexible, giving today’s public sector organizations what they need to achieve their goals while still helping to protect important information.

Woman working on a laptop

Zoom for Government has:

  • Been authorized at the FedRAMP Moderate Level 

  • Received Provisional Authorization (PA) from the Defense Information Systems Agency (DISA) for the Department of Defense (DoD) at Impact Level 4 (IL4)

  • Obtained an Authorization to Operate (ATO) from the Department of the Air Force for conducting IL4 CUI-based video meetings and phone calls

  • Achieved a StateRAMP Moderate authorization

Learn more about Zoom for Government

The platform’s controls also support the following compliance requirements:


  • CMMC

  • CJIS

Zoom platform solutions for government organizations

Deliver personalized and seamless constituent experiences with a unified contact center

Contact Center
  • Outpace constituent experiences

    Create simple, human, and secure experiences to help build confidence in government

  • Meet your constituents where they are

    A seamless unified experience across any engagement channel including video, eliminating frustration and silos

  • Empower, upskill and attract civil servants

    Retain and attract employees possessing valuable institutional knowledge and an understanding of how government functions

  • Deliver better organizational outcomes

    Lower agency costs and drive higher productivity with a single, easy-to-deploy unified employee and customer experience platform

Zoom Workplace for Government

Enable richer collaboration, ensure tighter alignment and drive mandated Future of Work initiatives across government agencies, employees, contractors and teams with Team Chat & channels, Phone, Whiteboard and Meetings in a single offering.

Government and public sector entities have an option of using the Zoom Workplace for US Government (FEDRAMP) or the standard Zoom Workplace offering. Please check with your Zoom account team for more information.

  • Empower agency communications with a fully capable unified communications platform

  • Accelerate agency productivity with Zoom Meetings, Team Chat and Zoom Rooms for huddles, sidebar conversations and conference room connectivity

  • Collaborate on Zoom Whiteboard from your desktop or room, and easily share it with others

  • Leverage Zoom Events and Webinars for constituent outreach when conducting civil and council meetings

  • Use cloud-based Zoom Phone for seamless communications amongst employees when in the field and for redundancy

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Elevate public services

Zoom’s comprehensive government communication platform meets the dynamic needs of agencies looking to connect with constituents and provide more accessible, modern public services.

From city council meetings to search and rescue operations, forge meaningful connections with Zoom’s dynamic unified communications platform, which is anchored by reliable, HD video and audio.

Team in a boardroom
Firemen chatting

Workforce transformation

Whether you’re a local department or state agency, strip government work of redundancies and stagnant processes by building a workspace defined by technology tailored to employees’ needs.

Zoom provides industry-leading virtual meetings, chat, VoIP phone systems, and workspace solutions to help your agency embrace a new era defined by innovation and ingenuity.

Inspiring customer stories

Get started with Zoom and Zoom for Government

Commercial Zoom

Jumpstart your agency’s digital transformation with our modern collabortation platform.

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Zoom for Government

Learn about our FedRAMP and IL4-authorized unified communications platform..

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