Security & Privacy Product

Three ways compliance management tools can help you navigate the communications landscape

3 min read

Updated on April 08, 2024

Published on March 19, 2024

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Today’s organizations face a powerful contradiction. They aim to empower their workforce with the latest unified communications and collaboration platforms that drive productivity, yet find themselves curbing these very technologies from their users to meet strict compliance mandates. Adopting cutting-edge communication solutions while navigating rigid compliance requirements is more than just a challenging balancing act. It can feel overwhelming. And if not done correctly, it can bring about legal liabilities and financial penalties that damage your brand reputation. To remedy this, organizations need an enterprise-ready communications compliance solution that can help IT admins manage risk across your tech stack. 

Compliance management solutions come with a variety of benefits, so to help you understand how these tools can help you navigate the tricky communications landscape, here are three things to consider.

How to maximize workplace productivity while maintaining compliance

As workplace technologies continue to evolve at warp speed, collaboration tools are advancing beyond basic meetings to include AI-powered summaries, digital whiteboards, and expansive video capabilities. This shift toward more dynamic and external-facing collaboration is encouraging for teams who need to work smarter and faster, but can cause headaches for IT administrators who must balance innovation with strict compliance and regulatory standards. Consequently, many organizations err on the side of caution, and limit access to features like whiteboards, AI assistants, and chat to avoid potential compliance issues. 

This vigilant approach, while mitigating compliance risks, potentially undermines workplace innovation and the full return on your technology investments. Limiting access to communications and productivity tools may create shadow IT, where users gravitate to unsanctioned tools to fill that gap. As virtual communications become the norm, especially in highly regulated sectors such as finance, healthcare, and education, the challenge intensifies.  

Compliance management tools can ease this burden with features that help you adhere to communications compliance regulations. The ability to integrate compliance tools with your current collaboration platform adds another layer of benefit that helps lower your compliance concerns right inside the tools you use every day. Rather than choose between sub-par functionality and sacrificing information security, organizations are turning toward sophisticated compliance management solutions that enable them to leverage the full potential of modern communication tools without compromising on governance and risk management.

Zoom Compliance Manager powered by Theta Lake allows you to maximize your Zoom investment by leveraging the power of our all-in-one collaboration platform powered by AI. Experience the full potential of the collaboration tools you use every day as Zoom Compliance Manager can help archive and capture content across meetings, phone, chat, whiteboards, SMS, AI Companion, and more. It also allows compliance officers, admins, or security teams to perform eDiscovery, or put individuals on legal hold to capture and hold communications when required.

zoom compliance manager tool
Zoom Compliance Manager dashboards show an overview of total compliance records captured in an account, detect the status of active integrations, highlight storage used and more, all from within Zoom.

How to save time and detect risks at scale with an intelligent compliance solution

Today’s collaboration platforms produce a lot of data. From virtual meetings to AI-generated summaries, there are large numbers of data streams that could be vulnerable to risk. This can occur from a user sharing PII or confidential data with the wrong person, making promissory statements or misleading claims, and more. Intelligent compliance solutions go beyond the capabilities of traditional approaches and can sift through this high volume of data to detect compliance risks and breaches more effectively while adhering to industry and government regulations. This makes it easy to see why organizations need an advanced system that can perform contextual content analysis, identify sensitive data, and highlight potential compliance issues.

Zoom Compliance Manager can serve as an extension of your team to help you make intelligent decisions that will save time when you need it most. Our compliance management tool empowers a wide range of organizational roles, including IT staff and compliance officers, to not only monitor compliance collectively but also to take immediate action on any piece of content directly from the portal. 

A future version of Zoom Compliance Manager will include customizable alerts and policies to further refine this process, making intelligent compliance an indispensable part of the operational framework, enhancing collaboration and safeguarding against compliance risks. With user-generated content flowing into the compliance manager portal, admins will be able to review and take action as soon as possible. 

compliance management tools Zoom Compliance Manager
Get a unified view of the communications content captured for your account. Use rich eDiscovery filters, custom and pre-loaded phrases to facilitate case management workflows.

How to streamline compliance and simplify admin tasks with integrated compliance control settings

Our comprehensive collaboration offerings provide users with a cohesive collaboration experience. For IT administrators, Zoom Compliance Manager seamlessly integrates within the Zoom web interface, offering a streamlined approach to managing compliance settings. This integration allows IT admins, compliance officers, and security teams to efficiently navigate and control their organization compliance across the platform. Enhanced by advanced, role-based access management, Zoom Compliance Manager facilitates precise permission settings, providing appropriate access to necessary compliance features and data. This unified experience simplifies administrative tasks, aligning them closely with the intuitive user experience that Zoom is known for.

See for yourself how our compliance management tools can help you create a unified and seamless experience that will maximize your productivity ROI and help you stay compliant. Learn more about Zoom Compliance Manager, today.

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Nasdaq
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Western Union
Autodesk
Dropbox

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