As collaboration becomes more fragmented across apps, AI, and vendors, reducing complexity and keeping context connected has never been more important.
Work happens across surfaces: calls, chat, docs, email, and AI. But when none of it connects, that spells problems for IT, and they only get worse with time.
Time spent switching between apps can add up, especially with AI that can't see across them. When platforms, vendors, and workflows are centralized, teams keep context as they collaborate — and keep going. Our philosophy:
Here's what to look for when choosing your collaboration stack.
Take a 2-minute assessment and see where you stand — from "drowning in tools" to "dialed in."
Question 1 of 7
Question 2 of 7
Question 3 of 7
Question 4 of 7
Question 5 of 7
Question 6 of 7
Question 7 of 7
Your collaboration tools are mostly consolidated. You have a main platform, teams know where to go for what, and admin overhead is manageable. But there’s still room for improvement: either you’re overpaying for features that underdeliver, or your team is using workarounds where they shouldn’t have to.
AI features might only work in one app. Or your phones are separate. Webinars may require a third-party tool that isn’t ideal. Not exactly crises, but still gaps that can erode productivity and inflate costs over time.
What to look at next: Strategic additions. Zoom Workplace includes AI features that work across Zoom, Microsoft Teams, Google Meet, and in-person meetings, so everyone gets meeting summaries and insights. Zoom Phone integrates calling with meetings and chat. And Zoom Events delivers the polished webinar experience that Teams Premium still can't match.
You've got multiple platforms, overlapping licenses, and point solutions that each solve one problem while creating three more. Your team is app-switching constantly, your admins manage a separate console for every tool, and who can say whether your stack is secure?
You're not alone. Over 90% of enterprises run multiple collaboration platforms. The problem isn't your tools — it's that they're not connected. Each add-on and workaround adds cost, complexity, and risk.
What to look at next: Cost. Organizations often end up paying for "included" features that don’t work without premium add-ons. Zoom Workplace combines meetings, phone, webinars, chat, AI, and more in one platform that integrates directly with Microsoft 365. No rip-and-replace required.
You’ve consolidated tools and have a primary platform, but you're still patching gaps with add-ons, third-party licenses, and manual workarounds. Your AI is siloed or requires premium licensing that only a few can access. Your admins spend more time managing tools than enabling people.
Your stack may not be chaos, but your ROI could be better. Your integrations are surface-level — calendar syncs work, but workflows don't actually flow.
What to look at next: Don’t start over! Your tools just need to talk to each other. Zoom's integrations with Outlook, OneDrive, SharePoint, and Teams let people use what they know, plus get better meetings, enterprise phone, and cross-platform AI, without another admin console to manage.
Nice work! Your tools are consolidated, your integrations are real (not just syncs), your AI is accessible to everyone who needs it, and admins aren't constantly app-hopping. You've got visibility into costs, usage, and security across your environment.
You're in the minority — most orgs still fall somewhere between "duct-taped" and "getting there." The fact that you're here means you've made hard decisions about platform strategy.
What to look at next: The future. It’s a new era for collaboration — AI-first workflows, cross-platform intelligence, workspace optimization. Zoom goes beyond today's table stakes: Zoom AI works across platforms to surface insights you can act on. Zoom Spaces unites digital and physical workspaces. And our intelligent automation can reduce friction your teams didn't even know they were working against. Your environment is strong today. Keep it that way with a partner that invests in where it needs to be tomorrow, too.
Whether you're reducing complexity, improving governance, or connecting how work happens across platforms, there’s a path forward.
Talk to one of our experts and see how you can make work simpler, faster, and
smarter for your teams.
