Security, data protection, compliance, and reliability — built with advanced capabilities you can add as your requirements evolve.
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Security, data protection, compliance, and reliability — built with advanced capabilities you can add as your requirements evolve.
Zoom's vision is simple: move work from conversation to completion. That takes a platform that's designed to be secure, compliant, resilient, and managed at scale. These four pillars help to ensure that a meeting, call, and AI interaction reaches its outcome, without compromise.
Most platforms ask you to trust them. Zoom lets you verify and control your settings — with the keys, the logs, the residency, and the controls in your hands.
Enterprise IT leaders are moving faster on AI and collaboration, while the cost of getting trust wrong keeps climbing. Four pressures define today's enterprise risks, and Zoom addresses each one directly.
A single deepfake video-meeting scam cost one company $25 million.
"When collaboration depends on knowing who is in the room, identity fraud can put more than a conversation at risk—it can expose sensitive data and compromise trust."
Source: Richmond Fed, Econ Focus, 2025
49% of businesses encountered video deepfake fraud in 2024.
"AI opened new attack surfaces faster than my controls could keep up — deepfakes, prompt injection, unsafe content."
Source: Regula, Deepfake Trends Survey, 2024
Regulators imposed roughly €1.78B in GDPR fines in a single reporting period.
"One misstep with regulated data isn't a fine — it's a headline. I need to prove control, not just claim it."
Source: DLA Piper GDPR Fines Survey, 2024
44% of organizations reported a major outage from network issues in three years.
"My users expect flawless meetings on day one — even when a carrier, a data center, or the internet has a bad day."
Source: Uptime Institute Annual Outage Analysis, 2023
Many conversations carry sensitive context. Guard against misuse, prompt injection, and unsafe outputs across AI-powered channels, with the data controls and safety guardrails your security team expects. You keep the keys, so conversations move to completion while controlling what gets shared and with whom.
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Capabilities |
Details |
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Sensitivity Labels |
Classify and restrict access to content automatically — sensitive data protected by rule, not by hope. |
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Customer Managed Key |
You hold the encryption keys. Zoom doesn't see what you don't want it to. |
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Deepfake Detection |
Spot the risk of audio and video manipulated outside of Zoom, so you can take the appropriate action. |
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AI Guardrails |
Govern what AI can surface, in real time, so sensitive data stays protected across every interaction |
Choose where your data is stored and processed, run AI within your own environment for sensitive workloads, and get the audit trail to prove compliance with regional, regulatory or industry requirements.
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Capabilities |
Details |
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Zoom Compliance Manager (powered by Theta Lake) |
Supports archiving, e-Discovery, legal hold, risk detection, and data loss prevention — all in one place. |
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AI On-Prem |
Run Zoom AI within your own environment for the most sensitive workloads — data stays where your policies require. |
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Data Residency |
Control where your data is stored and processed to support regional and sovereignty requirements. |
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Zoom Node |
Bring Zoom services on-premises for enhanced performance, privacy, control, and continuity. |
Completing work requires continuity. Deliver a high-performing, reliable Zoom experience across global sites, constrained networks, and unexpected disruptions. A carrier hiccup, a data-center event, or an internet outage shouldn't become a business outage, because interrupted conversations never reach completion.
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Capabilities |
Details |
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Zoom Mesh |
Reduce bandwidth strain by intelligently distributing media across your local network. |
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ZPLS |
Keep phone service running even if the connection to the cloud is interrupted. |
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Meeting Survivability |
Maintain meetings through network disruptions. |
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ZCC Local Survivability |
Maintain contact center operations during outages so customer service remains available. |
Conversation to completion at enterprise scale takes a platform you can see, tune, and control end-to-end. Give your admins the tools, visibility, and AI-assisted insight to manage Zoom proactively and help resolve issues before they're filed.
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Capabilities |
Details |
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Centralized AI Management |
Surface anomalies, root-cause issues, and recommended actions automatically — so a lean team can run a global deployment. |
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Management Dashboards |
Real-time and historical visibility into quality, usage, and adoption across sites and endpoints. |
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MCP (Model Context Protocol) |
Connect Zoom insights into your own AI tooling and workflows through an open, standards-based interface. |
Zoom delivers tools to support all four dimensions of enterprise trust — Security, Compliance, Survivability, and Administration — on one platform you can extend as your needs change. Other vendors ask you to bolt trust on after the fact. Zoom builds it in, with the controls in your hands. That's the difference between trusting a vendor and being able to show results when it matters.
Customer Managed Key across Zoom services. Most competitors offer vendor-managed encryption only.
Real-time deepfake detection built into the platform. No third-party bolt-ons required.
Meetings, Phone and Contact Center all survive a network outage. No other vendor covers all three.
See how Advanced Enterprise Trust capabilities can help you secure, protect, and future-proof your deployment. Talk to our enterprise team today.
