Security & Privacy AI

How Zoom’s terms of service and practices apply to AI features

2 min read

Updated on February 07, 2024

Published on August 07, 2023

How Zoom’S Terms Of Service And Practices Apply To AI Features
Smita headshot
Smita Hashim
Chief Product Officer

At Zoom, we empower our customers with innovative and secure communication solutions across our AI-powered platform. In line with our commitment to responsible AI, Zoom does not use any customer audio, video, chat, screen sharing, attachments, or other communications like customer content (such as poll results, whiteboard, and reactions) to train Zoom’s or its third-party artificial intelligence models.

We’re committed to security and privacy, and our aim is to provide you with the information you need to make informed decisions about your Zoom account. We evaluate and update our terms of service from time to time and you can view the latest updates on our terms of service page.

For more information about how Zoom AI Companion handles your data, visit our support page or read our security and privacy white paper.

 

Editor’s note: This blog post was published on Aug. 7, 2023, and updated on Feb. 7, 2024, to include the most up-to-date information on Zoom’s terms of service.

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