Inconsistent meeting notes cost more than you think. See how My Notes in Zoom Workplace can change that — and calculate your organization's real savings.
Published on July 8, 2026
Robin Bunevich is a Product Marketing Manager at Zoom. She oversees product marketing and strategy for Zoom AI. After three years of leading marketing for Zoom’s Event Solution products, and launching one of the fastest growing products at Zoom, Zoom Events, she is now focused on helping organizations seamlessly adopt AI into their workflows. Prior to Zoom, she ran marketing for live events at The New York Times, and was instrumental in helping the organization transition to a fully virtual events program in March of 2020. At Zoom, Robin uses her 15 plus years of marketing and advertising experience to drive awareness and adoption for Zoom’s AI solutions.
Meetings are where decisions get made — but what happens after is far less consistent. Manual notes vary by person, key details get missed, and action items aren't always clearly captured or followed through on. In many cases, each participant walks away with a different version of what happened, or no notes at all. The result is time spent reconciling information, chasing clarity, and repeating conversations that should have already moved work forward.
With My Notes in Zoom Workplace, every meeting produces consistent, personalized, and actionable notes — automatically. No bots to invite, no separate apps to manage, no extra workflows to adopt.
Most teams don't think of note-taking as a productivity problem — but the numbers can tell a different story. When employees split their attention between participating and documenting, both suffer. When notes don't get shared, decisions get delayed or even misremembered. When action items aren't captured clearly, follow-through stalls.
Multiply that across every meeting, every team, every week, and the cost adds up fast: lost hours, duplicated effort, and slower progress on the work that actually matters.
Some teams have turned to third-party AI note-taking tools to solve this problem. But these tools can introduce their own friction — separate logins, bot invitations that disrupt meetings, inconsistent outputs across platforms, and additional vendors for IT to evaluate, procure, and manage.
For IT decision-makers, every additional tool means more data proliferation, more vendor sprawl, and less control over how information is captured and stored. A patchwork of point solutions doesn't scale.
My Notes is built directly into Zoom Workplace, which means it works across Zoom Meetings, Microsoft Teams, Google Meet, and even in-person conversations — without requiring another separate app or workflow.
Here's what that means for your organization:
Every organization's meeting culture is different — but the potential time savings from consistent, automated note-taking are real and measurable. Zoom's ROI calculator lets you input your team's specific meeting patterns and see a personalized estimate of the time and cost savings My Notes can help deliver.
It takes less than two minutes, and you'll get a downloadable report showing estimated weekly and annual time savings across your organization.
