Joseph Chong, our head of product, solutions, and industry marketing, chatted with analysts on the future of work and trends to keep an eye on, which included hybrid work, automation, and AI.
Amy Loomis, research vice president for the future of work at IDC, and Irwin Lazar, president and principal analyst at Metrigy Research, both felt that companies will need to successfully resolve tensions around hybrid and remote work as it relates to the current economic climate.
“It’s clear that mandating people to come back to the office is not going to work,” Amy said. She described the model many organizations have adopted as “hybrid by design — but that design has to be personalized to each organization. Which technologies are going to make [your] organization most successful? It’s not one size fits all.”
Irwin added that IT leaders are addressing the need to provide equitable experiences for remote and in-person employees. “We’re starting to see interest in things like virtual whiteboard for ideation, putting touch screens in rooms to enable people who are remote to engage and enable people in the room to see the chat.”