Communication is a central part of our everyday lives. It enables us to work together, share information, and accomplish incredible things. From email and instant messaging to video communications and phone, there are communication methods for virtually every need and use case.
Group Communications Apps
Clear, effective communication has become especially important as teams become increasingly dispersed across offices and remote work locations, such as shared workspaces and home offices. However, the rise of these different communication channels has spawned an ever-growing number of applications with different features and functionalities. This can make it very difficult to coordinate, locate, and centralize communications among teams using a wide variety of solutions.
A group messaging app makes it easy to consolidate your communication solutions and helps to streamline collaboration by providing an ever-present space where teams and employees can easily and quickly share information and other resources
A group communication app is a central location for teams and organizations to communicate and collaborate. While some apps offer one method of communication, such as messaging, others offer multiple methods of communication alongside messaging in one application, such as phone, video conferencing, and more. Group communication apps also work on a wide variety of devices and give you the flexibility to communicate in the way that best fits your needs.
For example, you can use group chat software to message a single co-worker, a group of contacts, specific teams, or even send messages to yourself as quick reminders. This also applies to the various communication methods available, allowing you to use video conferencing, phone, and instant messaging to communicate with individuals, groups, or specific teams. With a group comms app, you’ll have all of your communications tools right at your fingertips instead of being spaced out across different technologies.
Group communication apps have experienced a huge rise in popularity as working from home became more prevalent. With fewer employees working from the office, organizations can no longer solely rely on traditional in-person communication methods such as watercooler chats and team huddles to build company culture and open up communication lines.
Organizations require a standard platform where they can host the majority of their communication and collaboration. This helps to ensure that every employee has access to the same features and functionalities while reducing friction in the user experience. Group communication apps enable all employees to communicate and collaborate as if they were together in person, empowering them to be productive and effective no matter where they work.
When most people think of group chat apps, they often think of group chats, but they are not necessarily the same thing. A group chat is an instant messaging conversation that includes multiple people or teams, allowing them to message each other and see messages sent to the group. You can create a group chat on many group communication apps. However, a good group messaging app also allows you to host different types of conversations, such as phone calls and video meetings.
While there are many apps that offer a range of features, a good group chat app has the following characteristics:
Ease of use
Numerous communication tools
An enterprise-grade communication app provides features that amplify your team’s communication and collaboration, such as screen share, file sharing, and whiteboarding.
The best group chat apps can cover a wide range of solutions for different use cases and industries. However, the best communication apps for your organization will be:
Name your chat
Zoom provides the features and functionality that customers need to communicate effectively. With Zoom Meetings, Zoom Phone, and Zoom Team Chat, Zoom’s unified communications platform helps to facilitate collaboration across workspaces and remote offices with a frictionless user experience.
Zoom’s unified communications platform offers:
A robust security framework
Integrations with leading workspace applications
Zoom’s intuitive user experience is consistent across devices, making the application easy to deploy and frictionless to adopt. One app makes video meetings, phone calls, interactive webinars, and chats easy for everyone to use.
Zoom’s team communication app, otherwise known as the Zoom client, keeps mobile and desktop collaboration seamless and flexible so your team can stay productive wherever they are. With the Zoom client, you can:
- Invite internal and external participants to chat
- Easily search and find messages, files, and shared content
- Manage and customize chat channels as an admin
- Identify the right stakeholder through an enhanced profile contact card with job title, department, extension, and more
- Seamlessly access third-party integrations right within the Zoom client
- Easily indicate status and online presence to show when you’re busy, in a meeting, on mobile or desktop, or offline
This means that you can instantly access all of your day-to-day communications solutions without having to navigate to another application or use a different piece of hardware. Here are just a few of the things you can do with the Zoom client:
Elevate chat to a video meeting or phone call
Share Zoom Whiteboards in Chat
Receive notifications when a contact is available
Get in touch with a Zoom expert
Group chat apps enable consolidated, secure, and frictionless communication between teams and are a critical asset for organizations of any size. For more information about how Zoom can help your organization embrace the future of communication, be sure to reach out to a Zoom expert for a demo today!