Webinars for Innovation and Growth

With burnout on the rise, it’s important to manage stress in our personal and professional lives. In this inspirational talk, Parul Somani will combine her 20 years of experience managing teams to teach you how to empower your employees to thrive.

We get conflicting messages about risk. We are told to avoid risk, other times we need to embrace it head-on. Join Allison Schrager, award- journalist and economist, as she shares her framework to transform decision-making and how we view risk.

A team divided cannot stand, but a team connected multiplies. This is why talent acquisition and retention, which is expensive and time-consuming, is less important than talent multiplication. Tune in to learn 7 ways to build a highly connected team.

Erin Meyer shares how to navigate cross-cultural complexities to improve effectiveness of teamwork, and increase international collaboration. Relevant and pragmatic, this talk illustrates modern business in a global marketplace.

As a Deloitte executive, Deepa Purushothaman encountered the challenges of performing and conforming to get ahead. Deepa will teach you to tap into your voice, have courageous conversations, and advocate for your health at work.

In analyzing 12,000 work diaries, Harvard’s Teresa Amabile found that 28% of minor work events or “small wins” have a major impact on emotions and motivation. In the webinar, you’ll learn to identify and capitalize on small wins.

In this webinar, Paul Zak discusses Immersion, a neurologic state when the brain values an experience and seeks to repeat it. Zak shares 20 years of neuroscience research on human connection, happiness, and effective teamwork.

Join Zoom Contact Center Specialist, Jordan Yeates,  to learn how our omnichannel contact center solution can help teams enhance productivity and drive a step change in Customer NPS.

Want to deliver outstanding employee onboarding experiences for remote, hybrid, or in-office employees? Or solve internal IT issues faster and more efficiently with a more personalized interaction? Join Zoom Contact Center Specialist, Jordan Yeates, to learn how an omnichannel contact center solution can help internal IT teams enhance agent productivity and efficiently support employees from wherever they happen to be working.

There is a growing gap between what customers want from support and what they actually experience which is driving businesses to re-evaluate every aspect of the customer support experience to meet or exceed consumer expectations. Join Mahesh Ram and Scott Brown, two contact center experts, at Zoom for a fireside chat. You’ll learn how your business can improve every part of your CX experience—from the technology you use to the way you personalize the customer journey and deliver self-service.