The latest insights on how the world connects

Zoomtopia 2026 wrap-up: connecting conversations to what comes next

5 min read

Zoomtopia 2026 wrap-up: connecting conversations to what comes next

At Zoomtopia 2026, a question about unfinished conversations led to a bigger idea: work moves better when people and AI have the context to act.

Omnichannel customer experience: the complete guide for CX leaders (2026)

9 min read

How CX leaders can unify channels, reduce friction, and build the kind of customer experiences that can drive lasting loyalty.

Webinars & Events

Zoom on Zoom: how Marketing Remix was built on Zoom Events (2026)

4 min read

How Zoom's marketing team planned, hosted, and extended a global, multi-regional virtual event, built entirely on Zoom Webinars and Events.

Company News

Zoom named a Visionary Leader in the 2026 Frost Radar™ for integrated cloud communications platforms

See why Zoom placed highest among all evaluated providers on both the Growth Index and Innovation Index — and what it means for your communications strategy.

Zoom Workplace

Your employees already picked an AI note-taker. IT wasn't invited.

The meeting data problem is hiding in plain sight, fragmenting across ungoverned tools faster than most organizations realize. Here's what IT teams need to know now.

Phone System

Number porting guide for IT teams: what to know in 2026

Everything IT and telecom managers need to know about porting business phone numbers to a cloud system — without service disruption.

Company News

A UK home for UK institutions: Zoom's regional UK infrastructure is now live

10 min read

Zoom's UK infrastructure is now live. UK-hosted Meetings, Phone, Contact Center, Virtual Agent, AI features and more; at no extra cost for new paid customers, built for UK public sector and regulated industries.