Zoom for Professional Services
Zoom for Professional Services

Look more professional. Win more clients.

Deliver a smooth, professional client experience with AI-first workflows, intelligent agents, and seamless scheduling, all connected — without the added cost or complexity of traditional tools.

Seamless patient experiences starts with connected teams

Take your client interactions up a notch

  • Enhance your notes from meetings across different platforms — Google Meet, Microsoft Teams, or in-person — no bots or add-ons, just organized summaries utilizing the transcript and your manual notes, ready when the meeting ends.
  • Capture decisions and key moments instantly — no more having to rewatch recordings to find what matters.
  • Support clients in different languages. Multi-language transcription keeps communication clear and inclusive.
AI note-taking
Security and compliance
Security and compliance

Protect sensitive
client data

Encrypted in transit and at rest

Feature-rich platform supported by a range of encryption technology to support user privacy and security.

Trusted AI

Zoom does not use customer audio, video, chat, files, or transcripts to train its AI models.

Granular AI controls

Admins can enable or disable AI features at the account, group, or user level.

Data residency and retention options

Choose storage regions and retention setting options aligned to your organization's compliance needs.

Certifications and audits

Zoom’s platform maintains compliance certifications like ISO, SOC 2, and HIPAA-ready controls to help you meet regulatory standards

Why Zoom Workplace?
Why Zoom Workplace?

AI Companion can be your ChatGPT alternative

Zoom AI Companion

AI Companion included with paid plans

ChatGPT

$15 - $24 per user/month

(billed monthly or annually)

No additional cost for paid Zoom accounts

$20-$30 per user per month

Leverages data from your Zoom Meetings and Zoom Chat as well as Gmail and Outlook, if connected. Can also use web-based search.

No integration with Zoom Workplace; must use it in a separate window or tab. Can only use generalized web-based search.
(billed monthly or annually)

Unlimited with higher tier plans (system file size limitations apply)

Unlimited with paid upgrade
(billed monthly or annually)

AI Companion vs. other note-taking tools

Zoom AI Companion
Otter.AI
Fathom

Zoom AI Companion is included in Zoom paid plans at no additional cost

 

Now Includes AI note-taking capabilities for Zoom Meetings and third party meeting platforms (Microsoft Teams and Google Meet)

Limited free plan

 

$8.33 or $20 per user per month for Pro or Business

Limited free plan

 

$15, $19, or $29 per user, per month for Premium, Team Edition Standard or Team Edition Pro

Available only through web portal and monthly query limit depend on plan type

Only available post meeting via web browser

Automate AI Companion with an intuitive onboarding flow that allows you to set it up and forget it, or have AI Companion join specific Zoom meetings as per your choice.


Add AI bot as an extra participant or configure automatic join


Add AI bot as an extra participant or configure automatic join


Supports 3 languages for meeting summary


Supports six languages for meeting summary


Requires paid Business plan or above


Requires paid Team Edition plan or above

Admin controls require paid Enterprise plan

10 pre-built templates available

Custom templates available with Custom AI Companion add-on

Requires paid plan for advanced features

Requires paid plan with customization limitations

Based on plan tier:
Basic: 300 minutes/month
Pro: 1200 minutes/month
Business and up: 6000 minutes/month

Based on plan tier:
Basic: 30 minutes
Pro: 90 minutes
Business and up: 4 hours

Requires paid Enterprise plan

Requires paid Team Edition plan and above

Requires paid Enterprise plan

Requires paid Enterprise plan

Requires paid Team Edition plan and above

Yes - Zoom AI Companion supports Optical Character Recognition (OCR) to extract readable text from screen share content during meetings

While Otter does not explicitly state support for OCR, they have the ability to add screen shots of slides or screen shares during a meeting and generate summary with relevant context.

How Zoom Scheduler stacks up against Calendly

Zoom Scheduler
Calendly

$5.99/month/seat

Or included with Business and Enterprise
plans

Standard - $10/month/seat

Teams - $16/month/seat

Standard

Unlimited

Free tier - 1 event
Standard and up - Unlimited

6 per person

Standard and up - 6 per person
(billed monthly or annually)

Standard and up

Standard and up

Standard and up

US and UK

Standard and up

Standard and up

Standard and up

Standard and up

Standard and up

Standard and up

Standard and up

Teams

Teams and up

Teams and up

Teams and up

Teams and up

Teams and up

Teams - $3/user/month add on
Enterprise - included

 

 

*Feature and price comparisons based on publicly available information as of March 2026.

Demos
Demos

This is what professional looks like

Healthcare Business Bundle
Professional Service Business Bundle

Get more when you bundle with Zoom Workplace

Explore products and pricing for professional services software.

Annually
AI Companion + Workplace Basic
Workplace