The latest insights on how the world connects

Oxfordshire County Council receives Zoom CX Excellence Europe Award

Oxfordshire County Council receives the Zoom CX Excellence Award 2025 for transforming citizen services with Zoom Contact Centre and AI, cutting wait times by over half.

Customer Stories

Amplifying impact by using Zoom and Workvivo to align volunteers, colleagues, and students with one central mission

AFS keeps its people connected, engaged, and moving in the same direction

Company News

3 min read

No one is more passionate than baseball fans. They feel the joy of every home run and the pain of every bad call. They live and breathe the game, and now they can feel immersed in some of its most critical moments, as Zoom is putting the fans right in the center of umpires’...

Education

The real world: UCSB students use Zoom platform to kickstart student-run business

4 min read

The team members of Gaucho Creative (GC) know they’re part of something special. More than an internship or typical college job, Gaucho Creative provides students at the University of California, Santa Barbara (UCSB) with real-world, portfolio-building experience that can...

Healthcare

5 min read

As the way healthcare is delivered continues to evolve with technology, it is ever more critical for doctors, nurses, specialists, labs, and so many others involved in a patient’s care to effectively communicate and collaborate. That’s why healthcare organisations and...

Webinars & Events

3 min read

At Zoom, we strive to deliver happiness to our customers by giving them one platform to connect with their audiences. With that in mind, we’re thrilled to announce a new partnership that aligns with our core value and passion for care in the community. For the first time...

Education

ASU and Zoom Partner to Transform the Campus Experience

5 min read

The Zoom Innovation Lab at ASU creates new opportunities for students to develop skills and lead cutting-edge projects for the campus and community.Zoom is proud to announce a strategic partnership with Arizona State University (ASU) to open the Zoom Innovation Lab at ASU,...

Government

5 min read

As courtrooms around the country embrace a new hybrid reality, members of the judicial system are tasked with understanding how to use technology to create a secure, inclusive environment and increase access to justice. And as they scale to meet new digital transformation...

Thought Leadership

6 min read

Hybrid work has taken the world by storm, providing employees with unprecedented flexibility and autonomy. And while hybrid work is primarily about where we choose to work, it’s also about much more - it’s about how we connect, develop the relationships that serve as the...

Integrations

male worker in a warehouse with hard hat wearing Realwear technology

5 min read

Remote work has been growing in popularity across the world. With 62% of workers between the ages of 22 and 65 working remotely at least occasionally, organizations have adjusted operations to provide the support remote workers need.However, many employees have stayed on...

Customer Stories

Potential candidates interviewing via virtual recruiting

3 min read

Highly collaborative, people-centered, and always interested in taking employees and company goals to the next level, Capital One prioritizes helping its workforce stay efficient and productive, both inside and outside the office.As Capital One embraced video communications...

Customer Stories

Zoom powers Ireland's hybrid work vision

3 min read

Successive Irish governments have struggled to address concerns that opportunities in Ireland are overly concentrated in its capital, Dublin, at the expense of rural and regional communities. However, the widespread adoption of video communication platforms like Zoom since...

Education

Parks Program Brings California's Natural and Cultural Wonders to 1 Million Students and Counting

4 min read

Dive into the deep sea off the Northern California coast, explore a forest of towering redwoods, or catch a glimpse of one of California’s largest land mammals, the tule elk. These are just a few of the interactive virtual field trips offered by the Parks Online Resources...

Webinars & Events

4 min read

Since 1917, Forbes has championed success by celebrating those who have made it, and those who aspire to make it. Forbes convenes and curates the most influential leaders and entrepreneurs who are driving change, transforming business, and making a significant impact on the...

Government

4 min read

The COVID-19 pandemic posed new challenges to government agencies, businesses, and people everywhere. The Kansas State Department of Corrections is no exception, navigating uncertain times to fulfill a vital mission: supporting a safer Kansas and improving outcomes for...

Healthcare

4 min read

When Pike Creek Psychological Center joined the mass migration to telehealth during the pandemic, the free telehealth platform it had used sporadically in the past became overwhelmed by demand. Judi Willetts, Ph.D., the center's co-director, knew they needed to find a new...

Zoom Workplace

4 min read

Stevens & Bolton, a leading UK law firm, has been providing exceptional legal assistance to its clients for the last 150 years. Attorneys at Stevens & Bolton are highly experienced and have a wide range of expertise including banking, finance, real estate,...

Webinars & Events

How Storytelling and Conversation Build Human Connection in a Digital World

6 min read

The COVID-19 pandemic left many of us yearning for deeper human connection as an antidote to loss, loneliness, and social isolation. In the absence of physical presence, video has become a lifeline, a way to connect, share experiences, and even communalize grief and...

Webinars & Events

4 min read

A year after the beginning of the COVID pandemic, cultural organizations have had to adapt in new ways to make art accessible to the world in a time when it is needed most. The Old Vic, the most renowned independent theatre in London, found great success in pivoting from...

Zoom Workplace

4 min read

Over the past year, we’ve seen our customers use Zoom in new and incredible ways to stay connected during the pandemic. From transforming service delivery to creating engaging digital learning experiences to hosting large virtual events and social gatherings, our users have...

Government

3 min read

The New Zealand Trade & Enterprise (NZTE) Digital Operations department is a little different from your typical government department. When a role is advertised, they’re inundated with responses.“We have the best job in the country. We work for a cause: New Zealand”...

Education

A mid adult female soldier concentrates while using a laptop in her home office. Her son is drawing a picture in the foreground.

3 min read

Taking education beyond the four walls of a classroom is a core tenet of University of Maryland Global Campus’ (UMGC) mission. Through a combination of online, hybrid, and in-person education at 170 classrooms and learning centers around the world, UMGC enables working...

Meeting & Chat

image of Zoom webinar with four people in gallery view with virtual backgrounds of museums

4 min read

Arts and cultural institutions had to reinvent themselves during the pandemic, finding ways to bring experiences to life in the digital space with new offerings like virtual art classes and tours over Zoom.Now that these institutions are reopening, many are upgrading their...

Government

3 min read

Zoom for Government helps U.S. Federal Government employees around the country communicate securely and collaborate easily. While this 100% U.S.-based platform is frequently used at the federal level, it also supports state and local governments as they embrace new ways to...

Government

Zoom Into Space! Watch Our Panel Discussion on NASA and Northrop Grumman’s S.S. Katherine Johnson Launch

1 min read

The S.S. Katherine Johnson, a spacecraft named after the game-changing mathematician immortalized in the 2016 film “Hidden Figures,” is departing NASA’s Wallops Flight Facility in Virginia on Feb. 20, 2021, at 12:36 p.m. EST. Built by aerospace company Northrop Grumman, the...

Customer Stories

Woman wearing mask standing in front of dual monitors with Zoom video gallery of students, and large gallery wall of video meeting participants behind her

2 min read

When the COVID-19 pandemic shifted so many colleges and universities to online and hybrid learning, Quinnipiac University was well-positioned to adjust.The school, based in Hamden, Connecticut, had used Zoom for several years and understood the platform’s potential when the...

Education

5 min read

As the curriculum deputy of Kellett School, a British international school in Hong Kong, my weeks are packed with classes, sessions with parents, school events, and faculty meetings. For the second academic year in a row, I am using Zoom to coordinate, plan, and host these...

The latest from the Zoom blog

Turn let's follow up into finished work

Oxfordshire County Council receives Zoom CX Excellence Europe Award

Amplifying impact by using Zoom and Workvivo to align volunteers, colleagues, and students with one central mission

Take me into the ballgame: how Zoom and MLB™ put fans in the action with Zoom Contact Center

The real world: UCSB students use Zoom platform to kickstart student-run business

Three reasons why the UK’s leading oncology hospital chose Zoom

Fashion Brand Good American Hosts First-Ever Hybrid Casting Experience on Zoom Events

ASU and Zoom Partner to Transform the Campus Experience

Successful Judicial Leaders Share Their Tips on Implementing a Hybrid Courtroom

Zoom Enterprise Customers Share Their Learnings About Hybrid Work

RealWear Empowers Frontline Workers with Zoom-Enabled Wearable Technology

Benefits of Virtual Recruiting at Capital One: More Diversity, Faster Hiring

How Zoom is Driving Rural and Regional Development in Ireland Through Co-Working Hubs

Parks Program Brings California's Natural and Cultural Wonders to 1 Million Students and Counting

Forbes Events on Zoom: Connecting Influential Business Leaders and Entrepreneurs to Build Back Better

How the Kansas State Department of Corrections Leverages Zoom to Support Justice Delivery

From 4 Platforms to 1 — This Small Healthcare Practice Consolidated Telehealth, Phone, Chat Using Zoom

Zoom’s Unified Communications Platform ‘Wows’ Law Firm Stevens & Bolton with Ease of Use and Reliability

How Storytelling and Conversation Build Human Connection in a Digital World

How ‘The Old Vic’ Found Success and Reinvented the Theatre Experience During COVID-19

3 Stories of Customers Using Zoom to Create Meaningful Connection

How NZTE Digital Operations Set the Bar for Government Communications with Zoom

Zoom Offers ‘Potential for Enduring Change’ in How This Global University Reaches Students

Arts and Cultural Institutions Embrace Virtual Experiences for Creation and Conversation

5 Cool Ways State and Local Governments Use Zoom to Serve the Community

Zoom Into Space! Watch Our Panel Discussion on NASA and Northrop Grumman’s S.S. Katherine Johnson Launch

Quinnipiac University Gets Creative in Preparing Students for Careers in the 21st Century

A Week in the Life of a Curriculum Director at the British International School in Hong Kong

See the latest Zoom innovations you don’t want to miss

The latest from the Zoom blog

Turn let's follow up into finished work

Oxfordshire County Council receives Zoom CX Excellence Europe Award

Amplifying impact by using Zoom and Workvivo to align volunteers, colleagues, and students with one central mission

Take me into the ballgame: how Zoom and MLB™ put fans in the action with Zoom Contact Center

The real world: UCSB students use Zoom platform to kickstart student-run business

Three reasons why the UK’s leading oncology hospital chose Zoom

Fashion Brand Good American Hosts First-Ever Hybrid Casting Experience on Zoom Events

ASU and Zoom Partner to Transform the Campus Experience

Successful Judicial Leaders Share Their Tips on Implementing a Hybrid Courtroom

Zoom Enterprise Customers Share Their Learnings About Hybrid Work

RealWear Empowers Frontline Workers with Zoom-Enabled Wearable Technology

Benefits of Virtual Recruiting at Capital One: More Diversity, Faster Hiring

How Zoom is Driving Rural and Regional Development in Ireland Through Co-Working Hubs

Parks Program Brings California's Natural and Cultural Wonders to 1 Million Students and Counting

Forbes Events on Zoom: Connecting Influential Business Leaders and Entrepreneurs to Build Back Better

How the Kansas State Department of Corrections Leverages Zoom to Support Justice Delivery

From 4 Platforms to 1 — This Small Healthcare Practice Consolidated Telehealth, Phone, Chat Using Zoom

Zoom’s Unified Communications Platform ‘Wows’ Law Firm Stevens & Bolton with Ease of Use and Reliability

How Storytelling and Conversation Build Human Connection in a Digital World

How ‘The Old Vic’ Found Success and Reinvented the Theatre Experience During COVID-19

3 Stories of Customers Using Zoom to Create Meaningful Connection

How NZTE Digital Operations Set the Bar for Government Communications with Zoom

Zoom Offers ‘Potential for Enduring Change’ in How This Global University Reaches Students

Arts and Cultural Institutions Embrace Virtual Experiences for Creation and Conversation

5 Cool Ways State and Local Governments Use Zoom to Serve the Community

Zoom Into Space! Watch Our Panel Discussion on NASA and Northrop Grumman’s S.S. Katherine Johnson Launch

Quinnipiac University Gets Creative in Preparing Students for Careers in the 21st Century

A Week in the Life of a Curriculum Director at the British International School in Hong Kong

See the latest Zoom innovations you don’t want to miss

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