Seamless patient experiences starts with connected teams

Run telehealth consults, care-team huddles, and staff updates in a single app. Meetings, Phone, and Team Chat all work together in Zoom Workplace, so providers and staff don’t waste time switching between tools.

Provide your clinic with a phone system that works throughout your facility and has a reliable 99.999% uptime SLA. Staff can answer from compatible desk phones, laptops, or mobile devices, keeping communication consistent and dependable for patients.

Built for busy front desks, the Zoom Phone Power Pack add-on helps keep calls organized with queues, shared lines, and a receptionist console. Managers get reports to help them spot gaps, while staff manage calls and team SMS in one place.

Be available to patients after hours or when lines are busy. The AI Concierge add-on is a virtual receptionist that answers common questions, schedules appointments, and routes important calls to the right person, so patients feel cared for and clinics miss fewer opportunities.

Make handoffs between reception and exam rooms effortless and conversations easy to hear in busy spaces. One-touch transfer, park, and pickup keep intake moving, while compatible third-party hardware solutions help clinicians stay present with the patient in front of them.