Zoom for Education: Top 10 Frequently Asked Questions

Remote virtual learning has become the new normal for many teachers, administrators, students, and parents. While the transition may not be easy, we want to provide resources to ensure users are creating secure and effective virtual classrooms using Zoom. We collected the top 10 most frequently asked questions about using Zoom for virtual education and online learning.

• Meetings are designed to be highly collaborative, giving attendees the ability to use audio and video, share their screen, and annotate in a live, interactive environment.
• Webinars give you more power to manage the audience. Instead of interacting over video and audio, webinar attendees interact with the host and each other via the Q&A and chat panel.  

Here are some recommendations to help you create a secure and productive virtual classroom:

• Require passwords: Create a meeting or webinar password and share it with your students to ensure that only guests with the password are able to join your virtual classroom.
• Require registration: For both meetings and webinars, you can require registration to see who has signed up to join your class. You can also manually approve each registrant to help evaluate who will attend your class. 
• Enable Waiting Rooms: Waiting Rooms prevent participants from joining a meeting automatically and are enabled by default for those enrolled in our K-12 program. You can admit each participant individually or all participants at once. You can also allow students who are signed in via your school's domain to skip the Waiting Room, while attendees that aren’t part of your school’s domain must be admitted individually.
• Disable screen sharing: For education users, the screen sharing settings are defaulted to allow only the host to share a screen. This prevents attendees from sharing unwanted or distracting content. To allow your attendees to share content, you can adjust this setting or toggle in-meeting sharing in the Security icon. 
• Disable private chat: The host has the ability to lock the chat so attendees cannot privately message each other. Students can still chat with the teacher. 
• Manage participants: If an unwanted guest has joined your class, remove that participant with controls in the Security icon. Get additional insights for managing participants, including the ability to mute participants, stop their video, and restrict renaming, on our support page.
• Lock your meeting: You can also lock the meeting right from the Security icon to prevent other attendees from joining once the meeting has started. This feature not only keeps out unwanted guests, but it is also great for enforcing a tardiness policy.

There are a number of features and settings that are enabled by default and can be utilized on the fly to ensure your Zoom classrooms are secure.  Within your meeting, the Security icon is your all-in-one place to quickly find and enable security features. This feature allows a host or co-host to:

• Lock the meeting 
• Enable the Waiting Room 
• Remove participants
• Restrict participants’ ability to screen share, chat, rename themselves, and annotate

As an additional layer of security, Waiting Rooms and meeting passwords are enabled by default for free Basic and single licensed Pro accounts, and accounts in our K-12 program. The meeting password requirement cannot be changed for those K-12 accounts. We invite you to check out our recent blog on securing your virtual classroom for additional tips.

When you are sharing your screen, you have the ability to draw, type, and add stickers on to your shared content. The host also has the ability to allow participants to annotate on their screen. This is a great way to engage and collaborate with your students. When sharing your screen, you can also share a whiteboard. This is just like a whiteboard you would have in your classroom, this virtual whiteboard shares a blank digital page that you and your attendees can use to work on problems together. 

Hosting and joining meetings on a Chromebook gives you access to most of the features you would have on other devices. All you have to do is join your meetings via the Zoom application found in the Chrome web store. The main differences with a Chromebook are that polling, whiteboard, annotation, and remote control are unavailable. Learn more about using Zoom on a Chromebook.

Want a little more help getting started? You can walk through these top 10 questions with a Zoom expert in this on-demand webinar:

Watch the webinar