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Introducing Zoom Phone Appliances, a Complete Zoom Phone and Meetings Experience

Zoom launches Zoom Phone Appliances, delivering all the capabilities of Zoom Meetings & Zoom Phone in an easy, compact desk phone experience.
3 min read

Updated on April 20, 2023

Published on June 09, 2021

Introducing Zoom Phone Appliances, A Complete Zoom Phone And Meetings Experience

Today we’re excited to launch a new category of devices, Zoom Phone Appliances, purpose-built business productivity endpoints that provide both Zoom Phone and Meetings capabilities. These devices enable users to collaborate effortlessly with colleagues and clients using premium video, audio, and content-sharing capabilities.

Zoom Phone Appliances will launch with three models - the Poly CCX 600 with Camera, the Poly CCX 700, as well as the Yealink VP59 - and the simplified user experience makes it easy to select the right communication solution for every conversation.

“The Zoom Phone Appliance allows me to enjoy a seamless Zoom Phone and video experience via a high-quality desk phone like the Poly CCX 700. And it works right out of the box. I just set it up, signed in, and I was able to connect immediately,” said Kevin Atkin, Director of IT, Real-time Collaboration, at Gilead Sciences.

A new device with a familiar ring to it

If you’ve used any Zoom product across our platform, then you already know how Zoom Phone Appliances work. Each appliance leverages the capabilities of a modern Android platform, leapfrogging the user experience of traditional SIP phones. 

Right out of the box, these intuitive appliances are plug-and-play. The user logs into their account via their browser with their Zoom credentials and enters a pairing code for authentication and setup. They can begin making phone calls and start or join video meetings immediately.

Versatile communications for everyone 

Zoom Phone Appliances simplify both ad-hoc and scheduled meetings and support today’s hybrid workflows.

Employees can log in or out of any device, including those in shared spaces and touchdown areas, with their Zoom account. Visual shared lines also offer the capability to retrieve calls that have been placed on hold by an assistant, streamlining the management of executive communications. And any user can elevate a phone call to a Zoom Meeting using the device touchscreen.

Zoom Phone Appliances have all the phone and video features you’re familiar with (with more to come), including:

Phone capabilities

  • Caller ID, call history, voicemail, transfer options, 3-way calling, call blocking
  • Shared Line Appearance/Delegation
  • Calendar integration
  • Corporate directory 

Collaboration capabilities

  • High-quality video and audio
  • Whiteboard
  • Content sharing
  • In-meeting chat
  • Recording
  • Customizable views

Zoom certification

What does it mean to be “Zoom Certified''? It means that the hardware has undergone testing and review to help ensure that customers receive a seamless communication experience. Along with the three Zoom Phone Appliance devices that we’re launching today, we are introducing Zoom certification for this new category. Learn more about Zoom’s hardware certification.

Getting more from your communications

Zoom Phone Appliances are available from authorized Poly and Yealink resellers as well as through the Zoom Hardware-as-a-Service program. If you have existing Poly CCX 600 or CCX 700 devices or the Yealink VP59 on other platforms or Open SIP, Zoom can help you convert them to Zoom Phone Appliances.

To learn more about Zoom Phone Appliances, please visit our website.

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