The latest insights on how the world connects

We’re excited to announce that we’ve entered into an agreement to acquire Solvvy, a leading conversational AI and automation platform for customer support. A few months ago, we launched Zoom Contact Center with the goal of redefining the contact center category with our...

Reports

3 min read

The last two years have seen a dramatic shift in the British public’s expectations of how, when, and where they expect to work.According to official data from the Office for National Statistics, hybrid working is popular with 85% of those who worked from home during the...

Education

Zoom Whiteboard Tips for Teaching and Collaborating in the Classroom

5 min read

As learning environments evolve, so, too, do the tools educators use in the classroom. From the chalkboard to the dry-erase board to the interactive or virtual whiteboard, instructors are constantly adopting new ways to teach in an effective and visually engaging...

Thought Leadership

5 min read

“The experiences you deliver to your customers are even more important than your products and services.” This quote from Brian Solis of Salesforce captures the essence of what it means to reimagine the customer experience in the modern business world.Along with Brian, Zoom...

Financial Services

3 min read

It’s an omnichannel world, we’re just living in it. Today's customers want to choose how they engage with brands, whether it's by phone call, video meeting, instant message, or in-person interaction, making a seamless omnichannel experience vital for effective customer...

Education

Teacher Appreciation Week 2022: 7 Ways Educators Are Inspiring Us

7 min read

Today’s educators have shown remarkable strength, creativity, courage, and resilience in the face of immense challenges. Virtual instruction was entirely new to most teachers just two years ago — in a short amount of time, many embraced Zoom as a way to help open their...

Company News

3 min read

Zoom formally launched our Diversity, Equity, and Inclusion (DEI) program in the summer of 2020. It was important to take an honest look at our organization and all the ways we could drive meaningful change internally and externally. The fact that the program launched at...

Customer Stories

Potential candidates interviewing via virtual recruiting

3 min read

Highly collaborative, people-centered, and always interested in taking employees and company goals to the next level, Capital One prioritizes helping its workforce stay efficient and productive, both inside and outside the office.As Capital One embraced video communications...

Security & Privacy

3 min read

As online activity increases, so do cybercriminal attacks — with the Internet Crime Report for 2021 noting a 7% increase in complaints when compared to 2020, resulting in potential losses of over $6.9 billion. At Zoom, we take our users’ safety and security very seriously....

The latest from the Zoom blog

Turn let's follow up into finished work

Zoom to Acquire Solvvy and Advance the Next Frontier of Customer Service

10 Policy Ideas to Help the UK Seize on Its “Hybrid Working Potential”

Zoom Whiteboard Tips for Teaching and Collaborating in the Classroom

Reimagining Customer and Employee Experiences in a Video-First World

Personalizing Financial Services Client Engagement With Zoom Contact Center

Teacher Appreciation Week 2022: 7 Ways Educators Are Inspiring Us

New Report: Starting Our Diversity, Equity, and Inclusion Program at Zoom

Benefits of Virtual Recruiting at Capital One: More Diversity, Faster Hiring

Safeguarding Our Users: How Zoom Works to Protect Your Account

See the latest Zoom innovations you don’t want to miss

The latest from the Zoom blog

Turn let's follow up into finished work

Zoom to Acquire Solvvy and Advance the Next Frontier of Customer Service

10 Policy Ideas to Help the UK Seize on Its “Hybrid Working Potential”

Zoom Whiteboard Tips for Teaching and Collaborating in the Classroom

Reimagining Customer and Employee Experiences in a Video-First World

Personalizing Financial Services Client Engagement With Zoom Contact Center

Teacher Appreciation Week 2022: 7 Ways Educators Are Inspiring Us

New Report: Starting Our Diversity, Equity, and Inclusion Program at Zoom

Benefits of Virtual Recruiting at Capital One: More Diversity, Faster Hiring

Safeguarding Our Users: How Zoom Works to Protect Your Account

See the latest Zoom innovations you don’t want to miss

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