The latest insights on how the world connects

Zoomtopia 2026 wrap-up: connecting conversations to what comes next

5 min read

Zoomtopia 2026 wrap-up: connecting conversations to what comes next

At Zoomtopia 2026, a question about unfinished conversations led to a bigger idea: work moves better when people and AI have the context to act.

Rooms & Workspaces

Artificial intelligence for accessible communication — made in Germany

3 min read

We are surrounded by more artificial intelligence than we realize in everyday life. Maps on our smartphones guide us to our destination, chatbots answer our questions, and smart home devices play podcasts or music on demand. How artificial intelligence simplifies everyday...

Virtual Agent

7 min read

Many customer service strategies have traditionally been high-touch. A well-trained agent would field customer queries and orchestrate customer interactions to resolve issues and increase customer satisfaction. It’s still an effective model for providing excellent customer...

Partnerships

3 min read

Never before has it been more important to focus on investing in brand loyalty, as consumers have increasingly higher expectations of customer support and are quick to leave a business after a negative experience. This makes it imperative for businesses to find new...

Thought Leadership

AI innovation expert Pascal Bornet on the 3 skills you’ll need to succeed in the future of work

7 min read

Everywhere you turn, there’s an article about how AI innovation will change the workforce and the world. And when you think about how quickly the field of artificial intelligence is moving, it’s clear that what we’re calling the “future of work” is evolving furiously....

Zoom Revenue Accelerator

6 min read

Sales leaders today are dealing with an uncertain market that is delaying or outright eliminating deals from the pipeline, increasing sales cycles, and making forecasting harder than usual. Every opportunity and every conversation counts — literally. Every sales meeting and...

Product

Unleashing the power of Zoom: Our debut at OMR 2023

3 min read

The OMR Festival 2023 has been a blast. Our debut was an incredible experience. We heard great things about the Online Marketing Rockstars Festival, so we were eager to see what all the fuss was about. Plus, it was an excellent opportunity to reconnect with customers and...

Zoom Workplace

8 min read

Whether your work day begins in an office, at home, or somewhere in between, there’s a good chance your routine includes a set of tasks like these:Open your calendar app to review the day’s agenda Sign in to your emailCheck your chat or messaging appsLog in to your CRM or...

Insights & Trends

4 min read

While some have unintentionally joined a Zoom meeting looking like a cat, others may have their pup walking around the back of their video calls. As our home and office lives blend together, pets have become ever-present in the world of hybrid collaboration, and that shows...

Healthcare

Closing the gap: Organizations move to telepsychiatry and hybrid therapy to expand mental health services

3 min read

Telepsychiatry plays a critical role in improving access to mental health care, with over one in three outpatient visits being delivered by telehealth, according to Kaiser Family Foundation (for example, 35% and 38% of outpatient visits were over telehealth for depression...

No results found.

The latest from the Zoom blog

Zoomtopia 2026 wrap-up: connecting conversations to what comes next

Artificial intelligence for accessible communication — made in Germany

How to take advantage of automated customer service software

Partnering to drive customer experience transformation

AI innovation expert Pascal Bornet on the 3 skills you’ll need to succeed in the future of work

Zoom Revenue Accelerator: An alternative to Gong

Unleashing the power of Zoom: Our debut at OMR 2023

12 Zoom platform hybrid work features you may be missing out on

Celebrating our furry friends: how pets help us create a better working environment

Closing the gap: Organizations move to telepsychiatry and hybrid therapy to expand mental health services

See the latest Zoom innovations you don’t want to miss

The latest from the Zoom blog

Zoomtopia 2026 wrap-up: connecting conversations to what comes next

Artificial intelligence for accessible communication — made in Germany

How to take advantage of automated customer service software

Partnering to drive customer experience transformation

AI innovation expert Pascal Bornet on the 3 skills you’ll need to succeed in the future of work

Zoom Revenue Accelerator: An alternative to Gong

Unleashing the power of Zoom: Our debut at OMR 2023

12 Zoom platform hybrid work features you may be missing out on

Celebrating our furry friends: how pets help us create a better working environment

Closing the gap: Organizations move to telepsychiatry and hybrid therapy to expand mental health services

See the latest Zoom innovations you don’t want to miss

Subscribe to the Zoom Blog