The latest insights on how the world connects

Is your company using generative AI tools? Consider these 3 key principles to guide your approach

Generative AI tools are changing work as we know it. Leaders want to incorporate AI into their businesses, and companies are launching new products to transform how knowledge workers engage in their day-to-day activities.This speed of innovation is unlike anything we’ve...

Meeting & Chat

4 min read

Say you’re in a meeting and a team member fills you in on a project. They send you a link over in-meeting chat to a brief that has everything you need to know, but you have to quickly hop off the call to attend another call. You didn’t snag the link in time. You get back on...

Zoom Workplace

3 min read

We’ve all been there: wasting time on back-and-forth email threads trying to book a meeting, but your schedules never seem to line up. Finding a time that works for everyone can feel nearly impossible.When you struggle to schedule meetings efficiently, it can result in...

Partnerships

Zoom X powered by Telekom: How Zoom and Deutsche Telekom are redefining communication

3 min read

At Zoom, we know that different customers have different needs around security and data residency. That’s why we partnered with Deutsche Telekom, one of the leading telecommunications providers in Europe. Together, the two companies now offer Zoom X, a special variant of...

Zoom Workplace

Why should you use Zoom? Because your customers (probably) do

2 min read

Zoom Meetings is one of the most recognized UCaaS solutions for video communications in the world. If you turn on the TV and see an expert being remotely interviewed by a major network, chances are it is happening on Zoom. If you watch guilty pleasures such as "Indian...

Company News

7 min read

When Kelsie Colley, a people research consultant at Zoom, was job hunting in December 2022, she applied only to remote positions. But she wasn’t just looking for any remote role — she wanted to work for an organization where engagement was measured in more ways than if your...

Thought Leadership

7 ways leaders can use AI to improve the digital employee experience

6 min read

The best companies are laser-focused on providing exceptional experiences for their customers to differentiate themselves in competitive markets. But to provide that experience externally, they need to look inward first. To attract and retain the best talent, organizations...

Rooms & Workspaces

Artificial intelligence for accessible communication — made in Germany

3 min read

We are surrounded by more artificial intelligence than we realize in everyday life. Maps on our smartphones guide us to our destination, chatbots answer our questions, and smart home devices play podcasts or music on demand. How artificial intelligence simplifies everyday...

Virtual Agent

7 min read

Many customer service strategies have traditionally been high-touch. A well-trained agent would field customer queries and orchestrate customer interactions to resolve issues and increase customer satisfaction. It’s still an effective model for providing excellent customer...

The latest from the Zoom blog

Turn let's follow up into finished work

Is your company using generative AI tools? Consider these 3 key principles to guide your approach

Want to keep the meeting chat going? Continuous meeting chat makes it easy

Set up external meetings and calls in a snap with Zoom Scheduler

Zoom X powered by Telekom: How Zoom and Deutsche Telekom are redefining communication

Why should you use Zoom? Because your customers (probably) do

For neurodivergent Zoomies, inclusiveness means being their best selves at work

7 ways leaders can use AI to improve the digital employee experience

Artificial intelligence for accessible communication — made in Germany

How to take advantage of automated customer service software

See the latest Zoom innovations you don’t want to miss

The latest from the Zoom blog

Turn let's follow up into finished work

Is your company using generative AI tools? Consider these 3 key principles to guide your approach

Want to keep the meeting chat going? Continuous meeting chat makes it easy

Set up external meetings and calls in a snap with Zoom Scheduler

Zoom X powered by Telekom: How Zoom and Deutsche Telekom are redefining communication

Why should you use Zoom? Because your customers (probably) do

For neurodivergent Zoomies, inclusiveness means being their best selves at work

7 ways leaders can use AI to improve the digital employee experience

Artificial intelligence for accessible communication — made in Germany

How to take advantage of automated customer service software

See the latest Zoom innovations you don’t want to miss

Subscribe to the Zoom Blog