Connect your contact center to your business apps

Zoom Contact Center’s open, flexible, and secure platform makes it easy to create seamless agent and customer experiences.

Integrate your contact center to your critical applications

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    Agent efficiency

    Give your agents intuitive access to critical customer information

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    Streamline workflows

    Streamline customer engagement and eliminate app switching

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    Easy to deploy

    Enjoy free, plug-and-play integrations with your Zoom Contact Center subscription

saleforce integration

Zoom Contact Center for Salesforce

Simplify agent experience with integration to Salesforce

  • Improve agent efficiency with single sign-on

  • Reduce post-call effort and time by automatically synchronizing customer data and history for each interaction

  • Personalize the customer engagement

Zoom Contact Center for Zendesk

Engage with your customers from within the Zendesk app

  • Streamline call center workflows and improve agent efficiency

  • Reduce effort and handle time by automatically logging and associating with the customer record

  • Deliver a more personalized customer engagement

ZenDesk integration
Service now integration

Zoom Contact Center for ServiceNow

Zoom Contact Center for ServiceNow

  • Streamline call center workflows by automatically identifying the caller and generating a record

  • Improve agent efficiency by minimize app switching

  • Provide a more personalized customer engagement and service experience

Experience Zoom Contact Center

Connect with a Zoom expert today and experience the benefits of a cloud contact center solution.

Customer service agent

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