Every successful professional, regardless of their role or industry, has the same thing in common — they are extremely adept at engaging in opportunities to gain feedback and learn valuable lessons and strategies. But how can you provide effective feedback and development opportunities remotely?
With a wide range of communication mediums available, including phone, chat, video, and email, you have plenty of ways to offer and provide feedback. For example, you can offer quick tips or critical product and messaging information via chat or email, while more complex strategy or feedback discussions, such as one-on-one feedback sessions, can be done over video. You can also provide specific resources such as AI career coaching sessions, webinars, or in-person conferences for your remote team to help them develop the specific skills they need to continue growing in their career.
“I always try to provide very relevant and topical pieces of information that could be easily digested for my team. In a short form message, I might send a message about the top ways to introduce Zoom Phone to your prospective account list. I will also send out different types of emails that I get from people that are pitching to me, and I'll forward them to my team and I'll ask them what they think of it, how they would critique it, would they give this person any pointers. It uses real-life information and real-life people to create a brainstorming session that not only gets the team thinking, but also creates an atmosphere where they can teach and develop each other as well.”
Garrett Graston, Manager, Commercial • Commercial Acquisition