The latest insights on how the world connects

Turn let's follow up into finished work

Zoom is evolving from a platform where work happens to one that completes it—connecting context across conversations and finishing tasks automatically.

Achievements

15 years, 15 perspectives: How AI will redefine human collaboration

5 min read

On Zoom's 15th anniversary, CEO Eric Yuan shares his vision for the future of work and how AI will redefine human collaboration.

Thought Leadership

Nobody has solved event feedback. Here's why, and what's finally changing.

5 min read

Discover why most event feedback fails to drive real change—and how to fix it. This post explores the hidden flaws in post-event surveys, the disconnect between feedback and pipeline impact, and how AI can unlock meaningful insights when paired with the right measurement architecture. Learn how to build a full event intelligence loop that connects audience sentiment to business outcomes.

6 min read

Stop measuring AI by headcount reduction. Learn how contact center leaders are redefining ROI to drive real business transformation with Zoom AI.

What AI virtual agents are actually delivering for contact centers in 2026

8 min read

AI virtual agents are delivering real results, but only when deployed right. See what the data says about ROI, containment rates, and what separates high-performing deployments.

Zoom Workplace

How much time could your team save with AI note-taking?

Inconsistent meeting notes cost more than you think. See how My Notes in Zoom Workplace can change that — and calculate your organization's real savings.

Partnerships