Zoom Video Management helps your team organize, share, and update onboarding and support videos in one easy-to-find library — so customers get the answers they need, and your team spends less time repeating them.
Customer support
Turn customer training videos into an always-on resource
Create a self-serve hub for onboarding videos
Bring together welcome tutorials, setup guides, and product tour videos in one channel customers can access anytime. New customers ramp up faster, freeing your team to focus on higher-value support.
Empower Customer Success with shared libraries
Give CSMs a single source of truth for customer-facing video content. They can quickly share trusted videos during QBRs, renewal discussions, or training follow-ups.
Keep support videos easy to find and up to date
Store troubleshooting clips and feature explainer videos in organized playlists. When products change, update one file in Zoom and every linked location stays current.
Measure what customers watch most
See which videos customers revisit or skip. Use those insights to refine future content and strengthen your onboarding journey.
Resources
Discover how teams use Zoom Video Management
Your best content is already on Zoom. Unlock it.
Zoom AI Companion is available with eligible paid Zoom Workplace plans. May not be available for all regions or industry verticals. Learn more.