AI note taking
AI note taking

Meet My Notes:
Your new AI note taker

My Notes captures insights from your conversations — on Zoom, in-person, on mobile, and across third-party platforms — so you can focus on the discussion, not documentation.

Focus on the conversation, not the notes

Focus on the conversation, not the notes

Let AI capture and summarize your discussions so you can stay fully engaged.

Your notes, where you meet

Your notes, wherever you meet

Automatically take notes across Zoom, Teams, Google Meet, and other third-party meeting platforms — no bots required.

Turn meetings into action

Turn meetings into action

Allow My Notes to transcribe your meetings to generate summaries, key takeaways, and next steps to keep work moving forward.

Capture where you work, across your devices

Capture where you work, across your devices

Take My Notes with you. Transcribe and capture notes in Zoom meetings on the go or in-person conversations — no laptop required. Notes and transcripts sync seamlessly to desktop so you never lose context.

Conversations don’t end when the meeting does

Stay connected before, during, and after meetings with My Notes — on desktop or mobile. Every idea, action, and update stays with you across chats, meetings, canvas, and devices. And with built-in Workflows, your notes automatically trigger the next step like recap emails and task creation — so momentum never stalls.

Never forget to take notes

  • Works wherever you do, from in-person meetings to virtual calls across different platforms.
  • Recognizes when you’re in a meeting or conversation and asks if you’d like to capture notes.
  • Helps you stay focused on the conversation, not on taking notes.
Never forget to take notes

How to use My Notes

Open My Notes

Open My Notes

Start a meeting in Zoom—or join one on Microsoft Teams, Google Meet, or in person—and click the My Notes icon in your Zoom meeting window or app to begin capturing notes.

Take or transcribe notes

Take or transcribe notes

Type quick thoughts manually, and turn on transcription to let Zoom’s AI capture what’s said in real time. You’ll see a visible indicator in your Zoom meeting when transcription is active.

Get your AI summary

Get your AI summary

After the meeting, My Notes organizes your notes and transcript into a clear summary with key takeaways and action items — whether you captured them on desktop or mobile.

Review and share

Review and share

Find all your notes in Zoom Hub under My Notes. Edit, share, or turn them into templates to keep everyone organized.

Automate your follow-ups

Automate your follow-ups

Attach a Workflow to your notes to automatically trigger next steps — like sending a recap email, updating your team, or creating to-dos. Available to both hosts and participants, directly from within My Notes.

Note: Make sure you’re on the latest Zoom client (version 6.7.5 or higher) to access all My Notes features. You can manage My Notes settings—like transcription permissions and voice activity detection—in the Zoom web portal under Settings → Notes → My Notes

My Notes vs. note-taking tools
My Notes vs. note-taking tools

My Notes for AI note-taking vs. Otter, Fathom, and Granola

My Notes
Otter.AI
Fathom
Granola
Pricing

Zoom Workplace paid plans starting at $14.16/user/month include AI-powered meeting summaries and My Notes. Also available as a standalone plan starting at $8.33/user/month.

AI queries based on context from Zoom sources and the web is available at no additional cost with an eligible Zoom Workplace paid plan.

$8.33 or $19.99 per user, per month billed annually for Pro or Business plans

$16, $15, or $25 per user, per month billed annually for Premium, Team, or Business plans, respectively

$14 or $35 per user, per month for Business or Enterprise plans

Native to Zoom Workplace for seamless workflows
Ask questions within a Zoom meeting

Yes, with meeting questions


Available only through web portal and monthly query limit depend on plan type


Only available post meeting via web browser

How to activate for Zoom meetings

Set up once and forget it — AI features activate automatically for your Zoom meetings, or configure them to join specific meetings per your preference.


Add AI bot as an extra participant or configure automatic join


Add AI bot as an extra participant or configure automatic join


Limited automation supported (detect upcoming meetings based on calendar integration), however requires manually enabling the ability to start transcribing and generate notes post meeting.

Multi-language support

Over 30 languages for meeting summary; 9 languages supported with My Notes

Supports 4 languages for meeting summary

Supports 6 languages for meeting summary

Supports 10 languages for transcription and meeting summaries

Admin controls


Requires paid Business plan or above


Requires paid Team Edition plan or above


Only provides workspace-level admin controls, primarily in Enterprise plans.

Work with third party meeting platforms
View meeting summary from the calendar event
Pricing
Pricing

Explore My Notes
plans and pricing

My Notes is included with Zoom Workplace and ZoomMate plans.*

Explore plans Explore plans ?? "";
Annually
My Notes
Free

 

 

Limited My Notes features included with Workplace Basic.

Highlights:
  • My Notes
    • AI note taking (3 uses per month)
    • Support for third-party meeting
platforms
    • Speaker identification and meeting
citations for Zoom Meetings
  • AI features
    • Meeting summaries (for 3 hosted meetings per month)
    • In meeting questions (for 3 hosted meetings per month)
    • AI note-taking (My Notes) for Zoom and third-party meeting platforms (3 uses per month)
    • AI queries (20 per month)
    • Agentic search (10 total files and 3 meetings)
    • Workflows running in Zoom applications only (10 runs per month)
  • Meetings
    • 40 minutes per meeting
    • 100 participants per meeting
My Notes

*My Notes is offered in a limited capacity for Zoom Basic plans.

Get started with AI note taking
with My Notes

FAQs
FAQs

Got questions? We've got answers.

An AI note taker is a software tool that uses artificial intelligence technology, voice and speech recognition, and machine learning to automatically transcribe, analyze, and summarize meetings content in real time, eliminating the need for people to take notes manually. By handling tasks like transcription, summarization, and identifying action items, the AI note taker allows meeting participants to focus fully on the conversation while ensuring all important details are documented efficiently.

My Notes is your personal AI note taking companion built into Zoom. It can automatically capture, organize, and summarize conversations across Zoom, third party, and in‑person meetings. My Notes links directly to your Zoom account, so notes and transcripts are stored securely in Zoom Hub and Zoom Canvas, and can include AI‑generated summaries, key takeaways, and action items.

In‑Person transcription (formerly called Transcribe) is designed for users who want to capture in person conversations. It’s available on both the web and the Zoom client (coming soon) and focuses on real‑time transcription for in‑person discussions or voice notes. It does not connect to Zoom meeting transcripts or AI summaries, and it stops automatically when a Zoom Meeting is detected.

Yes, ZoomMate includes an AI note taker and AI note taking capabilities. Zoom’s AI note taker transcribes meetings in real time, then quickly summarizes the meeting and organizes notes on one page that’s easily accessible from your calendar. My Notes, Zoom’s AI note taker feature, works with Zoom Meetings as well as other third-party platforms.

ZoomMate, along with the My Notes note taking tool, is available with paid Zoom Workplace plans. Explore plans and pricing.

Yes, Zoom's AI note taking tool automatically summarizes meetings and extracts action items. It works by transcribing calls, identifying key discussion points, decisions, and actionable tasks, and then generating summaries. Zoom's AI note taker works with popular video conferencing platforms, allowing you to use My Notes to get transcript-enhanced manual notes. Additionally, Zoom offers custom meeting summary templates that can be tailored for different meeting types such as one-on-ones, brainstorming sessions, or customer calls, making the automated summaries more relevant to specific meeting contexts.

The primary benefit is the ability to stay fully present in the conversation without the distraction of writing.

  • Better Focus: Engage with speakers rather than your notebook.
  • Accuracy: Capture details and technical figures you might otherwise miss.
  • Efficiency: Instantly receive a summary instead of re-watching hour-long recordings.
  • Accountability: Automatically track follow-ups and to-do lists.

Zoom does not use any customer audio, video, chat, screen sharing, attachments, or other communications-like customer content (such as poll results, whiteboard, and reactions) to train Zoom’s or its third-party artificial intelligence models. Learn more about how ZoomMate handles data privacy and security.

Professionals who juggle multiple meetings and need accurate information benefit most from AI note takers. Consultants and freelancers with back-to-back client meetings can focus on conversations while AI captures follow-up items. Sales professionals can concentrate on building relationships and delivering pitches rather than documenting customer pain points and action items. Educators and tutors can be fully present during sessions, using AI-captured insights to create better lesson plans and provide more comprehensive student feedback.

Beyond basic transcription, look for productivity-driving features such as:

  • Topic segmentation: Breaking the meeting into logical chapters.
  • Action item extraction: Automatically listing who promised to do what.
  • Interactive AI: The ability to "ask" the AI questions about the meeting content later.
  • Integration: The ability to sync notes directly into your CRM or project management tools.

No, you don't need to take manual notes when using AI and My Notes. Zoom's AI note taking capabilities automatically capture meeting content, transcribe conversations, identify key points, and extract action items. My Notes even allows you to jot down quick thoughts during meetings that AI will automatically organize and expand upon. However, some users prefer a "hybrid" approach — letting AI handle verbatim records while they focus on noting creative ideas or strategic thoughts that might require human context and critical thinking.

Workflows let you automate post-meeting actions directly from your notes. After a meeting, you can trigger tasks like sending recap emails, updating your team, or creating to-dos — all without leaving My Notes. Both meeting hosts and participants can attach and run Workflows on their own notes.

Get started with
My Notes

My Notes is sold as a stand alone license or part of Zoom Workplace and ZoomMate license. It may not be available in all regions or industry verticals. Learn more / View Plans.