Product | Zoom Blog

Agents in a call center talking on headsets

Today’s customers want more. They want highly personalized experiences that don’t just meet their expectations – but make them feel like a VIP. And now, you can deliver this to your customers with Zoom Contact Center. Previously only available in North America, our...

Zoom Workplace

Zoom expands platform with new innovations to enhance team collaboration and customer experiences

9 min read

New products and expanded capabilities help teams stay efficient, productive, and connected from wherever they are.ICYMI, Zoom is so much more than meetings – it’s your tool for advancing human connection from wherever you are. And at this year’s Zoomtopia, we’re...

Zoom Workplace

New Zoom Mail and Calendar give workers a ‘toggle tax’ break

4 min read

The new Zoom Mail and Calendar products connect crucial work communications and tools in the Zoom app. At Zoomtopia, we announced the next step in our platform evolution, a suite of new productivity tools: Zoom Mail and Calendar Clients and Zoom Mail and Calendar Services....

Partnerships

4 min read

Through one shared vision and two seamlessly integrated platforms, the companies will continue to innovate solutions to help improve employee productivity and customer experience.ServiceNow and Zoom are joining forces to create powerful communications, collaboration, and...

Meeting & Chat

Zoom sign language interpretation view enhances remote learning for the Deaf

4 min read

Remote learning offers myriad benefits and conveniences, but it can also bring challenges for those with visual, hearing, and other impairments. To minimize these barriers, we designed the Zoom platform with several inclusive tools that streamline connections between...

Developer

Why Zoom’s Video SDK Is One of The Best Options for All Network Scenarios

4 min read

Designed to be easy to use, intuitive, and highly customizable, our Video SDK was created with quality and end user experience in mind. It requires minimal code to deploy, and offers real-time engagement features that have helped Video SDK customers worldwide create...

Webinars & Events

It’s Show Time: Zoom Events Is Now Available in India

4 min read

We hear it all the time: virtual events are here to stay. In fact, they’re in high demand, as they provide sustainable, far-reaching, cost-effective alternatives to in-person events. With this in mind, we wanted to help our customers elevate their event strategies with an...

Webinars & Events

3 min read

At Zoom, we strive to deliver happiness to our customers by giving them one platform to connect with their audiences. With that in mind, we’re thrilled to announce a new partnership that aligns with our core value and passion for care in the community. For the first time...

Webinars & Events

Building a Truly Hybrid Event Experience

4 min read

Recently, Zoom hosted a two-day hybrid event for industry analysts – Zoom Perspectives 2022. Hosted on Zoom Events, Zoom Perspectives was a truly hybrid experience with in-person and virtual attendees, speakers, hosts, and even a house band – all interacting together in...

More on "Product"

Zoom Contact Center unveils new features and adds availability in UK and Ireland

Zoom expands platform with new innovations to enhance team collaboration and customer experiences

New Zoom Mail and Calendar give workers a ‘toggle tax’ break

ServiceNow and Zoom announce expanded partnership focused on innovation

Zoom sign language interpretation view enhances remote learning for the Deaf

Why Zoom’s Video SDK Is One of The Best Options for All Network Scenarios

It’s Show Time: Zoom Events Is Now Available in India

Fashion Brand Good American Hosts First-Ever Hybrid Casting Experience on Zoom Events

Building a Truly Hybrid Event Experience