Product | Zoom Blog

Being able to work in flexible environments, with a variety of external partners and customers, is essential to these new ways of working. We are proud to announce a collaboration with Google that will help you meet with these key stakeholders from a workspace more...

Virtual Agent

6 min read

We’re excited to introduce Zoom Virtual Agent, an intelligent conversational AI and chatbot solution that will transform the way businesses assist their customers and employees. With Zoom Virtual Agent, organizations can deliver better, faster web and mobile support,...

Partnerships

2 min read

The City of Stockholm will digitalize its public sector using a bespoke solution by Zoom Video Communications, Inc. Zoom X powered by Deutsche Telekom combines the intuitive, innovative communication experience with some of the best local infrastructure, data security, and...

Webinars & Events

4 min read

Hybrid events, in-person events, and virtual experiences all have a place in the modern event landscape. Yet not all events need the same capabilities. The one-size-fits-all approach to event management can leave you sacrificing features you want or, worse, paying for ones...

How-to

3 min read

The Zoom platform has a diverse feature set that helps people across the world work better together. What are your favorite Zoom features? The ones you rely on to create meaningful connections with others, bring your ideas to life, and make your workday just a little bit...

Phone System

Hybrid work and productivity driving cloud phone adoption in Asia, according to senior executives

5 min read

Leaders from Singapore, Indonesia, the Philippines, and Thailand joined Zoom and OpenGov for a series of discussions about cloud communications.Like many markets around the world, the Asia-Pacific region has seen both an increase in hybrid work and a shift toward cloud...

Zoom Workplace

4 min read

A very Happy New Year to you! As we ring in 2023, we can’t wait to share new features to help you stay connected, enhance productivity, and create engaging experiences. Whether you’re building your own personal avatar, simplifying your meetings with meeting templates, or...

App Marketplace

Take your meetings to the next level with Zoom-curated Essential Apps

4 min read

When you’re managing a growing business, your to-do list never stops growing. Meetings are an essential tool for chipping away that list, and making the most of that time is critical if you want to push your business forward. But other in-meeting tasks like note-taking,...

Contact Center

How to empower your customer service agents

6 min read

What’s the best way to offer friendly, faster, and more efficient support to your customers? By giving your customer service agents the resources, best practices, and authority to do their jobs well. It’s a concept called “agent empowerment.”At first glance, empowering...

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