Product | Zoom Blog

What is MultiCaaS and why is it the contact center of the future?

Find out why MultiCaaS (the combination of Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS)) is the contact center of the future.

App Marketplace

Save time and reduce context switching with FaxSIPit functionality in Zoom

4 min read

Receive, send, and store your faxes in Zoom.

Zoom Webinars

AI productivity series: 5 ways AI writing tools can help you improve productivity at work

5 min read

Learn the benefits of using AI writing tools to help save time, improve productivity, and enhance your business communications.

Zoom Workplace

Bridge the language gap and connect people with Zoom translated captions

4 min read

Learn how Zoom's translated captions reduce the need for interpreters and third-party integrations so you can foster a more inclusive meeting or webinar.

Zoom Webinars

Improve how your teams use AI with new analytics dashboard

3 min read

Our new AI Companion analytics dashboard gives Zoom admins visibility into metrics to understand how employees are using this AI tool.

Meeting & Chat

Larger than life: how our spatial computing app delivers immersive meeting experiences on Apple Vision Pro

3 min read

Zoom’s spatial computing app delivers immersive meeting experiences on the spatial computer, Apple Vision Pro. Learn how to bring your meetings off the screen.

Rooms & Workspaces

4 min read

Employees are being intentional with their time in the office. Zoom Workspace Reservation and Visitor Management help optimize hybrid work environments.

Zoom Webinars

Favorite AI Companion tips and tricks from actual Zoomies

5 min read

Zoom employees — or Zoomies — share their favorite tips and tricks for using AI Companion to help improve their productivity and make their workday more effective.

Webinars & Events

How to incorporate AI into your event strategy in 2024

4 min read

What’s all the hype about, and how does it impact your event strategy? With the right partner, one that is using AI in practical, valuable ways, you can scale your event, enhance the quality of content, and save time.

More on "Product"

What is MultiCaaS and why is it the contact center of the future?

Save time and reduce context switching with FaxSIPit functionality in Zoom

AI productivity series: 5 ways AI writing tools can help you improve productivity at work

Bridge the language gap and connect people with Zoom translated captions

Improve how your teams use AI with new analytics dashboard

Larger than life: how our spatial computing app delivers immersive meeting experiences on Apple Vision Pro

From Workspace Reservation to Visitor Management: How today’s hybrid employees work with Zoom

Favorite AI Companion tips and tricks from actual Zoomies

How to incorporate AI into your event strategy in 2024