View: What is a virtual call? How it works and how your business can benefit Phone System 8 min read What is a virtual call? How it works and how your business can benefit Virtual calls let you call over the internet — no landlines needed. Learn how they work, their benefits for small businesses, and how to get started. Read More
View: What is a SIP phone? How it works and why businesses are switching Phone System 9 min read What is a SIP phone? How it works and why businesses are switching A SIP phone lets your business make calls over the internet — more features, lower costs. Learn how SIP phones work and why cloud is the smarter choice. Read More
View: What is telephony? A guide for small businesses Phone System 6 min read What is telephony? A guide for small businesses Learn what telephony is, the types that exist today, and how cloud telephony helps small businesses stay responsive and connected. Read More
View: What is a VoIP number? A guide for small businesses Phone System 7 min read What is a VoIP number? A guide for small businesses Learn what a VoIP number is, how it works, and why small businesses are switching from landlines to flexible, affordable VoIP phone numbers. Read More
View: What is cloud telephony? A guide for small businesses Phone System 7 min read What is cloud telephony? A guide for small businesses Cloud telephony replaces legacy phone systems with internet calling. Learn how it works, its benefits for SMBs, and how to find the right choice for your business. Read More
View: Your customers don't all speak English. Your AI receptionist can handle that. Virtual Agent 5 min read Your customers don't all speak English. Your AI receptionist can handle that. What languages does Zoom's AI receptionist support? Learn how multilingual phone support helps small businesses serve callers in Spanish, French, and more. Read More
View: What your phone system could be doing if you let it Phone System What your phone system could be doing if you let it Calls generate context, feed AI, and can now connect to the rest of your workflow. If your phone system isn't doing that, it may be underperforming. Read More
View: AI receptionist use cases: How 8 industries never miss a call Virtual Agent 8 min read AI receptionist use cases: How 8 industries never miss a call Discover how Zoom’s AI Receptionist helps small businesses across eight industries—from dental offices to real estate agencies—answer every call, book appointments, and capture leads 24/7. Read More
View: What is cold calling? A complete guide for small businesses Sales 7 min read What is cold calling? A complete guide for small businesses Learn what cold calling is, why it still works in 2026, and how small businesses can use effective techniques and modern tools like Zoom Phone to book more meetings. Read More
View: What is call queuing? A complete guide for small businesses Phone System 7 min read What is call queuing? A complete guide for small businesses Learn what call queuing is, how it works, and how small businesses can use call queues to reduce missed calls, improve customer experience, and manage high call volumes with Zoom Phone. Read More
View: What is call management software? A complete guide for small businesses Phone System 6 min read What is call management software? A complete guide for small businesses Learn what call management software is, the key features to look for, and how small businesses use tools like Zoom Phone to route, and record calls. Read More
View: What is WiFi calling? A complete guide for small businesses Phone System 6 min read What is WiFi calling? A complete guide for small businesses Learn what WiFi calling is, how it works, and how it compares to VoIP. Discover why Zoom Phone is trusted for reliable calling. Read More
View: Number porting guide for IT teams: what to know in 2026 Phone System Number porting guide for IT teams: what to know in 2026 Everything IT and telecom managers need to know about porting business phone numbers to a cloud system — without service disruption. Read More
View: UCaaS vs. CCaaS: Key differences and how to choose Zoom Workplace 11 min read UCaaS vs. CCaaS: Key differences and how to choose UCaaS vs. CCaaS: Which cloud solution does your business need? Learn the key differences, benefits, and use cases to optimize your communications in 2026. Read More
View: What is a PBX phone system? A complete guide for small businesses Phone System 11 min read What is a PBX phone system? A complete guide for small businesses Learn what a PBX phone system is, how it works, the different types (traditional, IP, and cloud), and why small businesses are switching to cloud-based alternatives. Read More
View: Build trust on every call: how to prevent SPAM labeling and protect your number reputation Phone System Build trust on every call: how to prevent SPAM labeling and protect your number reputation Build trust on every call: how to prevent SPAM labeling and protect your number reputation Read More
View: Zoom Phone Mobile is here: AI-first business calling for your native mobile dialer Phone System 7 min read Zoom Phone Mobile is here: AI-first business calling for your native mobile dialer Zoom Phone Mobile brings enterprise-grade calling to your mobile phone's native dialer — with cellular reliability, centralised IT control, and built-in AI. Now available in the UK. Read More
View: Why small retail businesses are missing calls (and how an AI receptionist can help) Small Business 5 min read Why small retail businesses are missing calls (and how an AI receptionist can help) Small businesses miss around 62% of calls. Discover how AI receptionist technology is helping brick and mortar retailers answer every call and capture more opportunities. Read More
View: How to fax from a computer: Send documents quickly and securely How-to 10 min read How to fax from a computer: Send documents quickly and securely Learn how to fax from a computer without a fax machine. This step-by-step guide covers everything you need to send and receive faxes digitally — faster, cheaper, and from anywhere. Read More
View: How to get a business phone number: A practical guide How-to 7 min read How to get a business phone number: A practical guide A dedicated business phone number helps you project credibility, stay organized, and build trust with every call. Read More
View: How to call a phone from a computer in 5 simple steps Phone System 8 min read How to call a phone from a computer in 5 simple steps Learn how to call a phone from a computer in five easy steps with Zoom. Simplify workflows, manage customer calls, and connect with your team faster. Read More
View: VoIP vs. landline: Pros, cons, and which is better Phone System 10 min read VoIP vs. landline: Pros, cons, and which is better Learn the differences between VoIP and landlines, including the pros and cons of each. Determine whether VoIP or landlines would be better for your business. Read More
View: Never miss a customer: How AI Receptionist is helping small retail businesses Small Business 5 min read Never miss a customer: How AI Receptionist is helping small retail businesses Discover how AI Receptionist helps brick and mortar businesses deliver faster service, book appointments 24/7, and never miss an opportunity. Read More
View: What is VoIP and how does it work? Phone System 8 min read What is VoIP and how does it work? VoIP allows you to make voice calls using an internet connection instead of a traditional phone line. Read on to learn more. Read More
View: Your business may be small, but your phone needs aren’t. Phone System Your business may be small, but your phone needs aren’t. Advanced call handling and team coordination without the complexity or cost of an enterprise contact center solution Read More
View: 32 VoIP statistics for every business in 2026 Insights & Trends 10 min read 32 VoIP statistics for every business in 2026 Discover the latest VoIP statistics and insights for 2026, and learn how VoIP is transforming communication for businesses of all sizes. Read More
View: DISA provides expanded Impact Level 4 (IL4) Authorization to Zoom for Government as trusted and secure platform for use by Department of Defense and its mission partners Government 3 min read DISA provides expanded Impact Level 4 (IL4) Authorization to Zoom for Government as trusted and secure platform for use by Department of Defense and its mission partners Zoom for Government has received authorization from the Defense Information Systems Agency (DISA) for Department of Defense (DoD) IL4 NIPRNet and internet-facing communications. Read More
View: Measuring what matters to make every call, app, and AI interaction dependable Zoom Webinars Measuring what matters to make every call, app, and AI interaction dependable Read how dependable performance turns everyday communication into effortless connection. Read More
View: Tips for a perfect professional voicemail greeting (+ 30 real examples) Phone System 8 min read Tips for a perfect professional voicemail greeting (+ 30 real examples) Need a voicemail refresh? Check out 30 professional voicemail greeting examples plus tips to create a short & simple message for any business scenario. Read More
View: From call to conversation: Why your phone should do more than just ring Virtual Agent 6 min read From call to conversation: Why your phone should do more than just ring Discover how you can replace outdated phone menus with an AI phone answering services for small businesses that can take action instead of just taking messages, without extra staff. Read More
View: What is a softphone? Benefits + how it works Phone System 7 min read What is a softphone? Benefits + how it works Discover what a softphone is, how it works, and why to choose a softphone over a desk phone. Explore key features and benefits to enhance your business. Read More
View: Why your sales reps dread cold call blitzes and what to do about it Zoom Revenue Accelerator 5 min read Why your sales reps dread cold call blitzes and what to do about it Discover how an auto dialer can boost sales and morale, transforming cold call blitzes into efficient sales opportunities. Read More
View: Zoom launches AI-first Auto Dialer and enhanced revenue tools to transform sales productivity Company News 4 min read Zoom launches AI-first Auto Dialer and enhanced revenue tools to transform sales productivity Discover the new Zoom Auto Dialer, enhancing sales productivity with AI-driven calling and seamless CRM integration, and more tools to help boost sales team performance. Read More
View: Small business tech tips: A guide to getting more done with Zoom Workplace Small Business 7 min read Small business tech tips: A guide to getting more done with Zoom Workplace How small businesses can use Zoom Workplace to foster productivity, streamline operations, and better connect with customers. Read More
View: 3 ways Zoom Phone and Microsoft Teams work together Phone System 4 min read 3 ways Zoom Phone and Microsoft Teams work together Learn how you can make your employees' workdays easier with Zoom App for Microsoft Teams, an integration that helps you bring Zoom Workplace into your existing Teams app. Read More
View: How to fax over the internet: Online fax makes it easy Phone System 5 min read How to fax over the internet: Online fax makes it easy Secure online fax services allow you to send and receive faxes online. Learn how to fax over the internet from any device. Read More
View: What is jitter on a speed test and how do you fix it? Contact Center 7 min read What is jitter on a speed test and how do you fix it? Network jitter causes choppiness and distortion during calls and issues with video meetings. Learn what causes jitter and how to fix it here. Read More
View: Push-to-talk (PTT): Why this walkie-talkie alternative is a must for frontline workers Phone System 5 min read Push-to-talk (PTT): Why this walkie-talkie alternative is a must for frontline workers Push-to-talk is an effective communication method for frontline workers. Learn about the benefits and common uses for PTT in hands-on environments. Read More
View: The 10 best VoIP providers in 2026 Insights & Trends 10 min read The 10 best VoIP providers in 2026 Explore our list of the best VoIP providers based on their features, pricing packages, integration functionalities, and what sets them apart in the VoIP market. Read More
View: Thinking about migrating to the cloud? 3 approaches to on-prem-to-cloud migration Phone System 4 min read Thinking about migrating to the cloud? 3 approaches to on-prem-to-cloud migration As you evaluate your upcoming digital transformation initiatives, moving your on-premises PBX to a cloud service might be the next step in your cloud migration strategy. Read More
View: Top 16 call center phone systems [2025] Contact Center 12 min read Top 16 call center phone systems [2025] Explore the top call center solutions of 2025, including Zoom Contact Center. Discover key features, pricing, and the best fit for your business. Read More
View: How to reach your customers faster and boost engagement using SMS and mobile numbers Phone System 4 min read How to reach your customers faster and boost engagement using SMS and mobile numbers Explore how to reach your customers faster and boost engagement using SMS and mobile numbers with Zoom Phone. Read More
View: Theta Lake provides an increasingly important layer for customers with risk mitigation and compliance needs App Marketplace Theta Lake provides an increasingly important layer for customers with risk mitigation and compliance needs Theta Lake’s Zoom integrations covering audio, video, and text-based content can help reduce your cost of security and risk of non-compliance. Read More
View: What is a hosted VoIP? Complete guide + features to look for Phone System 7 min read What is a hosted VoIP? Complete guide + features to look for Discover what hosted VoIP is, how it works, and why it’s a smarter, more flexible alternative to traditional phone systems in this complete 2025 guide. Read More
View: Enhance sales engagement with Zoom Phone in Salesloft App Marketplace 2 min read Enhance sales engagement with Zoom Phone in Salesloft Call your customers with Zoom Phone directly from the Salesloft platform. Read More
View: How Zoom Phone helps you achieve business continuity: 99.999% SLA and Local Survivability Phone System How Zoom Phone helps you achieve business continuity: 99.999% SLA and Local Survivability Find the reliability you need in all of the ways you need it when you use Zoom Workplace. Read More
View: Zoom Workplace takes AI to the next level, introducing AI capabilities for Zoom Phone Zoom Webinars 4 min read Zoom Workplace takes AI to the next level, introducing AI capabilities for Zoom Phone Save even more time and effort throughout your day with built-in AI in Zoom Workplace. Read More
View: Beyond the licensing fee: The total cost of bringing an AI-powered collaboration platform to employees Zoom Webinars 6 min read Beyond the licensing fee: The total cost of bringing an AI-powered collaboration platform to employees Evaluating the total cost of ownership (TCO) is important for any IT investment. See how Zoom's AI-powered platform stacks up. Read More
View: Meetings on the go: 5 dos and don’ts Meeting & Chat 6 min read Meetings on the go: 5 dos and don’ts How do you communicate from the road while staying safe and keeping your communications professional? Start with these five dos and don’ts. Read More
View: Tired of toggling? How you can save time with these chat and phone integrations Phone System 5 min read Tired of toggling? How you can save time with these chat and phone integrations Finding ways to bring all of your workflows into one place where you can focus on getting your work done can help save time and money. Read More
View: Need to cut IT costs? How to do it without impacting productivity Zoom Workplace 4 min read Need to cut IT costs? How to do it without impacting productivity Budgets and resources are shrinking — but that’s nothing new to you. These days, you might be getting asked to justify your IT spending or told you need to cut back some way, somehow. Problem is, you know your employees are using a variety of apps and channels to... Read More
View: Rethinking the role of phone: how Zoom Phone makes voice communications seamless in a collaboration-centric world Phone System 6 min read Rethinking the role of phone: how Zoom Phone makes voice communications seamless in a collaboration-centric world Want to communicate with a co-worker in a different location? Connect with a prospect or customer? Hold a large, distributed meeting? In the past, the office phone was your go-to. For those one-on-one calls, or larger ones over an audio conference bridge, workplace... Read More
View: Zoom receives Unified License with Access from the Government of India: what this means for our customers Zoom Workplace 3 min read Zoom receives Unified License with Access from the Government of India: what this means for our customers These days, legacy phone systems just don’t cut it. Organizations everywhere are looking to migrate to the cloud to simplify operations, achieve reliability, embrace flexibility, and cut costs. Businesses in India are no exception. That’s why we’re excited to announce that... Read More
View: Navigating uncertainty: How Zoom One can help you do more with less Zoom Workplace 5 min read Navigating uncertainty: How Zoom One can help you do more with less The recent years have brought significant change for business leaders like you, including digital transformation initiatives, a transition to flexible workstyles, and increased pressure to deliver premium customer service.An uncertain economy has decision-makers trying to... Read More
View: Make the most of your workday with our favorite Zoom features How-to 3 min read Make the most of your workday with our favorite Zoom features The Zoom platform has a diverse feature set that helps people across the world work better together. What are your favorite Zoom features? The ones you rely on to create meaningful connections with others, bring your ideas to life, and make your workday just a little bit... Read More
View: Hybrid work and productivity driving cloud phone adoption in Asia, according to senior executives Phone System 5 min read Hybrid work and productivity driving cloud phone adoption in Asia, according to senior executives Leaders from Singapore, Indonesia, the Philippines, and Thailand joined Zoom and OpenGov for a series of discussions about cloud communications.Like many markets around the world, the Asia-Pacific region has seen both an increase in hybrid work and a shift toward cloud... Read More
View: Zoom Phone Local Survivability Module Extends Core Phone Features During Outages Phone System 5 min read Zoom Phone Local Survivability Module Extends Core Phone Features During Outages Today, Zoom launched a new hybrid survivability solution for Zoom Phone that enables businesses and organizations to continue to provide core phone features in the event of an outage.The Zoom Phone Local Survivability (ZPLS) module was designed with large organizations in... Read More
View: 5 Reasons Zoom Phone Has Sold 4 Million Seats So Quickly Phone System 7 min read 5 Reasons Zoom Phone Has Sold 4 Million Seats So Quickly We announced last month that we had surpassed 4 million Zoom Phone seats sold. It’s a tremendous accomplishment that speaks volumes about Zoom’s reliable cloud phone service. In fact, we sold more than 700,000 licenses in the last quarter alone, spanning global... Read More
View: 7 Reasons to Upgrade Your Free Zoom Account Zoom Workplace 4 min read 7 Reasons to Upgrade Your Free Zoom Account One of the reasons so many people choose Zoom is because of the robust capabilities you get standard in our free product. Chock-full of collaboration and communication features such as Zoom Chat and Zoom Whiteboard, a free Zoom One Basic account is a perfectly capable... Read More
View: New Zoom Phone and ServiceNow Integration Streamlines Support Workflows Integrations 3 min read New Zoom Phone and ServiceNow Integration Streamlines Support Workflows Did you know that ServiceNow and Zoom offer integrations that help you better manage your IT service management (ITSM) environments? With the new Zoom Phone for ServiceNow integration, ServiceNow users and agents can make phone calls directly within their instances and... Read More
View: New From Zoom: Easily Book a Workspace, Better Collaborate on Whiteboards, and More! Zoom Workplace 7 min read New From Zoom: Easily Book a Workspace, Better Collaborate on Whiteboards, and More! Summer is here, the sun is out, and Zoom released another round of exciting platform updates to help you connect with others and get more done together, whether you’re in the office, at home, or sitting poolside! This update includes a range of features to further enhance... Read More
View: End-to-End Encryption Expands to Zoom Phone and Breakout Rooms Zoom Workplace 3 min read End-to-End Encryption Expands to Zoom Phone and Breakout Rooms Sending and sharing data is a sensitive matter, one that requires tailored innovation for adequate protection. That’s why we’ve released key features — such as data routing control, in-product privacy notifications, end-to-end encryption (E2EE), and more — to give you more... Read More
View: Zoom Phone Provider Exchange Now Available in Over 70 Countries Phone System 6 min read Zoom Phone Provider Exchange Now Available in Over 70 Countries Migrating to a cloud phone system can benefit any organization, helping you access the most up-to-date features, better support remote and hybrid teams, more quickly scale to meet your business needs, and help reduce the total cost of ownership of your communications... Read More
View: Say Hello to Zoom Workplace, an Evolution in the Zoom Platform Experience Zoom Workplace 5 min read Say Hello to Zoom Workplace, an Evolution in the Zoom Platform Experience Collaborate however you want, from wherever you need with persistent chat, phone, meetings, whiteboard, and more in one offeringWe here at Zoom believe the most successful hybrid work environments - the ones that inspire employees to do their best work - are built through... Read More
View: New From Zoom: Chat Folders, Video Messaging, and More Zoom Workplace 6 min read New From Zoom: Chat Folders, Video Messaging, and More At Zoom, our teams are always thinking of new ways for you to enhance your communication and engage with others, whether you’re in the office, at home, or somewhere in between! We’re excited to announce our latest round of updates to our platform, and we can’t wait to see... Read More
View: New Updates to the Zoom Hardware Certification Program Rooms & Workspaces 4 min read New Updates to the Zoom Hardware Certification Program The team at Zoom is committed to simplifying the process of creating a reliable and dynamic hardware ecosystem that supports all the new ways of communicating, which is why we created our Zoom Hardware Certification Program. The Zoom Hardware Certification Program, which... Read More
View: 2025 Big Switch Off: How Will It Impact UK Businesses? Phone System 5 min read 2025 Big Switch Off: How Will It Impact UK Businesses? In 2015 the UK’s British Telecommunications (BT) announced that Public Switched Telephone Networks (PSTN) and Integrated Services Digital Networks (ISDN) will cease service from 2025.Known as the “Big Switch Off,” this migration toward cloud-based telecommunications will... Read More
View: New From Zoom: Content Library for Zoom Events, Zoom Phone Enhancements, and More! Zoom Workplace 5 min read New From Zoom: Content Library for Zoom Events, Zoom Phone Enhancements, and More! Another month brings another round of updates to the Zoom platform, and we can’t wait to see how you leverage these new features in your daily communications.Our latest improvements include features to help create equity in your events, meetings, and applications, improve... Read More
View: 5 Handy Security Features Included in the Zoom Desktop Client Security & Privacy 5 min read 5 Handy Security Features Included in the Zoom Desktop Client From instant messaging on Zoom Chat to quickly scheduling Zoom Meetings to even making frictionless calls with Zoom Phone, the Zoom desktop client — downloadable Zoom app for your computer — helps users quickly and safely launch the communication channel of their... Read More
View: Zoom Phone and Additional Offerings Join the GSA Schedule 70 Government 3 min read Zoom Phone and Additional Offerings Join the GSA Schedule 70 Today we’re excited to announce that Zoom has expanded our list of solutions currently available on the General Services Administration (GSA) Schedule 70, which now includes the FedRAMP-approved version of Zoom Phone and an expanded variety of Zoom Webinars licenses, as... Read More
View: Answering the Call: How Zoom Phone Helps Keep Your Communications Secure and Compliant Phone System 4 min read Answering the Call: How Zoom Phone Helps Keep Your Communications Secure and Compliant Whether you're collaborating in a conference room environment, engaging in a virtual event, or connecting over the phone, you want to feel confident that the solution you're using is secure and capable of safeguarding your important communications. That’s why we at Zoom... Read More
View: Sound Advice for Choosing a Headset Partnerships 7 min read Sound Advice for Choosing a Headset It's 8:06 am. Your meeting started at 8:00 am. Fumbling to hide the coffee you just bathed your shirt in and hoping it looks more like a pattern. You're stressed out and still trying to join the morning meeting. You're unsuccessfully trying to look awake and hide the... Read More
View: Zoom Phone Nomadic E911: Are You Ready for RAY BAUM’S Act? Phone System 6 min read Zoom Phone Nomadic E911: Are You Ready for RAY BAUM’S Act? In 2019, the Federal Communications Commission (FCC) adopted E911 regulations designed to simplify 911 dialing from business phones and to assist first responders in locating callers who dialed 911 from a business phone. The regulations set deadlines for compliance that... Read More
View: New From Zoom: Enhanced Slide Control, Advanced Polling, Attendance Status, and More! Product 6 min read New From Zoom: Enhanced Slide Control, Advanced Polling, Attendance Status, and More! As we enter the holiday season, we’re excited to bring you a bundle of new updates and features! In our latest product update, we’re providing a range of features to help you add your own personal touch to your digital events and take your customer service efforts to the... Read More
View: What a Modern Phone Solution Can Do For Your Connected Campus Education 4 min read What a Modern Phone Solution Can Do For Your Connected Campus For schools and universities looking to achieve a connected campus, communication plays a major role. Video, phone, and chat communication can enable a variety of impactful connections within your community — how schools and universities interact with faculty and staff,... Read More
View: How a Cloud Phone Solution Complements Your Communications Strategy Phone System 5 min read How a Cloud Phone Solution Complements Your Communications Strategy The world of work has changed. Work is no longer restricted to the office, and communication and collaboration can take place anywhere across a wide range of devices. Organizations need to provide communication solutions that enable this flexibility and that readily... Read More
View: Zoom Platform Updates: Empower Hybrid Teams, Connect Workstreams, and Engage Communities Zoom Workplace 11 min read Zoom Platform Updates: Empower Hybrid Teams, Connect Workstreams, and Engage Communities We’re so excited to bring you Zoomtopia 2021! We can’t wait to share the latest updates to our platform. We hope these innovations will continue to transform how our customers empower hybrid teams, connect workstreams, and engage their communities. Here are some of the most... Read More
View: New From Zoom: Start Using Focus Mode, Limit Screen Sharing, and Seamlessly Transfer Meetings Zoom Workplace 4 min read New From Zoom: Start Using Focus Mode, Limit Screen Sharing, and Seamlessly Transfer Meetings Another month brings another round of updates to the Zoom platform, and we are so excited to see how our latest features and product updates will impact how you engage with others on our platform.This month’s releases help users further secure and streamline their... Read More
View: 5 Essential Zoom Phone Integrations for SMBs Phone System 4 min read 5 Essential Zoom Phone Integrations for SMBs Integrations enable individual applications that are designed for their unique purposes to work with one another seamlessly. In a recent webinar titled “5 Essential Zoom Phone Integrations for SMBs,” we explained how Zoom Phone integrates with popular applications such as... Read More
View: New from Zoom: Post-Meeting Surveys, Expanded Team SMS Support, Zoom Chat Enhancements Zoom Workplace 4 min read New from Zoom: Post-Meeting Surveys, Expanded Team SMS Support, Zoom Chat Enhancements Providing solutions that empower our customers to create deeper connections and get more done together is at the core of our mission to deliver happiness. In this month’s update, we’re excited to provide new features and functionalities to help you better connect with your... Read More
View: Access Hot-Desking, Call Recording, and E911 Location Mapping in Your Zoom Phone Appliance Phone System 2 min read Access Hot-Desking, Call Recording, and E911 Location Mapping in Your Zoom Phone Appliance We just launched Zoom Phone Appliances, purpose-built business productivity endpoints that provide both Zoom Phone and Meetings capabilities, this month, and we’re already adding updates!Zoom Phone Appliance devices streamline collaboration with premium audio, video, and... Read More
View: New From Zoom: Simplified Chat Management, Protection Against Robocalls, and Expanded Zoom Phone Service Zoom Workplace 3 min read New From Zoom: Simplified Chat Management, Protection Against Robocalls, and Expanded Zoom Phone Service We’re dedicated to creating the innovation that enables safe, dynamic, and frictionless communication, and in our latest update, we’re providing exciting features to help streamline your Zoom experience and create a safe and effective workspace.These updates include Caller... Read More
View: Introducing Zoom Phone Appliances, a Complete Zoom Phone and Meetings Experience Zoom Workplace 3 min read Introducing Zoom Phone Appliances, a Complete Zoom Phone and Meetings Experience Today we’re excited to launch a new category of devices, Zoom Phone Appliances, purpose-built business productivity endpoints that provide both Zoom Phone and Meetings capabilities. These devices enable users to collaborate effortlessly with colleagues and clients using... Read More
View: Zoom Phone: A Great Call for State and Local Government Communications Government 4 min read Zoom Phone: A Great Call for State and Local Government Communications While COVID-19 forced the public sector to evolve its traditional process, the experience proved that not only is government work possible fully remote, some it is better because of it. For instance, virtual and hybrid community meetings have proven to be more inclusive and... Read More
View: 3 Reasons Why You Should Download Our Desktop Client Right Now Zoom Workplace 3 min read 3 Reasons Why You Should Download Our Desktop Client Right Now Our simple meetings make your workday a breeze and help you feel closer when you can’t be together. But did you know that Zoom has so much more than just meetings? Our Zoom desktop client gives you access to chat, phone, meeting scheduling, and file sharing, all in one... Read More
View: Zoom’s Hardware as a Service Program Expands to New Regions Rooms & Workspaces 3 min read Zoom’s Hardware as a Service Program Expands to New Regions Zoom’s Hardware as a Service (HaaS) program is expanding! Previously U.S. only, Zoom’s HaaS is now available to our customers in 18 countries throughout Europe, who can use it to select from a variety of subscription options for phone and meeting room hardware.As discussed... Read More
View: How Zoom Phone Helps Schools Overcome 3 Big Telephony Challenges Education 4 min read How Zoom Phone Helps Schools Overcome 3 Big Telephony Challenges Even as schools embrace digital methods of teaching, learning, and communicating, telephony remains an important part of campus communications. Teachers, administrators, and parents are more likely to pick up the phone than send an email when it comes to an urgent student... Read More
View: 8 Reasons Why Office Managers Love Zoom Phone Phone System 3 min read 8 Reasons Why Office Managers Love Zoom Phone There are few employees as critical as the office manager. Whether onboarding new employees, tackling administrative duties, coordinating with IT departments, or corralling executives, these multi-tasking superstars need technology solutions that simplify their lives. We... Read More
View: 4 Things You Should Know About Zoom for Government Government 3 min read 4 Things You Should Know About Zoom for Government Get to know Zoom's safe, secure, and specialized work platform designed to support the certifications required by the U.S. government. Read More
View: Elevate Messaging & Safety with Zoom Phone SMS, Reporting & E911 Enhancements Phone System 3 min read Elevate Messaging & Safety with Zoom Phone SMS, Reporting & E911 Enhancements On the heels of being named a Leader in Gartner’s 2020 Magic Quadrant for UCaaS Solutions, we continue to innovate Zoom Phone to meet the needs of global organizations, including messaging, control, reporting, and safety.Here’s a roundup of the latest updates to Zoom... Read More
View: 8 Reasons Why Zoom Phone Makes Sense for Small Healthcare Orgs Healthcare 4 min read 8 Reasons Why Zoom Phone Makes Sense for Small Healthcare Orgs With fewer resources, leaner teams, and lower budgets than larger health systems, small healthcare organizations may feel like the most advanced phone solutions are out of reach or too complex for their needs.The good news is, Zoom Phone makes enterprise-level phone quality... Read More
View: Zoom Partner Connect: Announcing Zoom Phone Certified Integrators, 2020 Global Partner Award Winners & Continued Commitment to Channel Partnerships 3 min read Zoom Partner Connect: Announcing Zoom Phone Certified Integrators, 2020 Global Partner Award Winners & Continued Commitment to Channel In 2020, Zoom usage exploded as global enterprises, educational institutions, and casual users turned to video communications to maintain business continuity and to simply connect with family and friends amid social distancing mandates. This massive demand for our... Read More
View: Unify Your Business Communications with Meetings, Phone & Chat on a Single Platform Zoom Workplace 3 min read Unify Your Business Communications with Meetings, Phone & Chat on a Single Platform There’s no reason every business can’t have the best-in-class communications to support their operations and growth. A single unified communications solution providing video, Zoom Chat, and phone reduces the technology sprawl that can hinder growth, simplifies management of... Read More
View: How to Transform Your Communications with a Cloud Business Phone System Phone System 4 min read How to Transform Your Communications with a Cloud Business Phone System Companies are facing unprecedented communication challenges by having their employees suddenly thrust into working remotely. Physical, on-premises phone systems worked well when employees were all working in the office, but trying to help employees stay connected while... Read More
View: New From Zoom: A Roundup of the Latest Zoom Phone Updates & Planned Enhancements Phone System 3 min read New From Zoom: A Roundup of the Latest Zoom Phone Updates & Planned Enhancements You may have heard at Zoomtopia last week about some of the amazing new Zoom Phone enhancements coming out soon:Spam call detection and blocking: Your Zoom Phone system can be configured to significantly filter out unwanted calls by routing spam calls to voicemail or block... Read More
View: 10 Benefits of Zoom for Small Businesses, According to This CTO Small Business 4 min read 10 Benefits of Zoom for Small Businesses, According to This CTO RF Binder, an independent PR and consulting agency, has spent nearly 20 years using the power of words to address business challenges, build client reputations, and transform brands into market leaders. Communication is core to RF Binder’s identity, and the agency needed a... Read More
View: Reducing the Communications Burden on Your Business with Zoom Phone Phone System 4 min read Reducing the Communications Burden on Your Business with Zoom Phone Small-to-medium-sized businesses across the world rely on phone as a primary method of communication but traditional phone systems are often expensive, difficult to manage, and lack the dynamic feature set that modern businesses need to succeed.Zoom Phone, Zoom’s... Read More
View: Get Zoom Phone Service in 40+ Countries & Territories for One Flat Monthly Price Phone System 2 min read Get Zoom Phone Service in 40+ Countries & Territories for One Flat Monthly Price Organizations large and small have turned to Zoom Phone, a simple, secure, cloud phone system, to untangle their global telephony spending and replace their existing PBX solution with one that fits seamlessly into their overall communications framework.Today, we’re excited... Read More
View: New From Zoom: Enhanced Waiting Room Notifications, More Ways to Transfer Zoom Phone Calls Zoom Workplace 2 min read New From Zoom: Enhanced Waiting Room Notifications, More Ways to Transfer Zoom Phone Calls We already showed you some of the new enhancements that liven up the Zoom Meeting experience like filters, new emojis, and more. Today we wanted to highlight some additional functionality released this week across the Zoom suite of virtual collaboration products.With the... Read More