While COVID-19 forced the public sector to evolve its traditional process, the experience proved that not only is government work possible fully remote, some it is better because of it. For instance, virtual and hybrid community meetings have proven to be more inclusive and help elevate the voices of many previously muted citizens. Government agencies have seen how this digital aspect helps improve outreach and engagement.
Now, as state and local governments look to return to the office in some capacity, they’re examining what processes can — and should — stay virtual, or at least a combination of both in-person and remote elements.
To enable this level of flexibility, state and local agencies are implementing solutions to streamline and secure their mission-critical functions and communications.
That’s where Zoom Phone comes in.