1. Nobody can hear me.
Your best bet is that the microphone you’re using is switched off, not plugged in, or turned down. If you’re using Zoom, be sure to check whether or not you have the right microphone input selected under audio settings. To do this, click on the “Audio” button on the lower left-hand side of your Zoom window. Once you’re in Audio, click “Test Speaker/Microphone.” When the new window pops up, click “Test Speaker” and blow through your microphone a little to see if the “Microphone” bar fills up and there is a test sound. If not, you have the wrong input selected.
2. One of the participants has obnoxious background noise!
This is a common problem, especially with informal meetings. If you’re using Zoom, simply click “Participants” on the bottom bar, go to the participant who’s got the obnoxious microphone, and click “Mute.” Or click “Chat” to send them a private chat asking them to find a quieter location.
3. Participants complain that they are hearing echoes or feedback.
This is one of the most annoying things to happen in a meeting. Echoes or feedback can occur if you have multiple devices in the room joining the same meeting. You need to mute your microphone and turn down the speaker volume. If you have participants joining from a dial-up phone line, make sure they check out the join by teleconferencing how-to.
Oh, and
one more thing...
Before your next Zoom meeting, get a colleague or friend, put him/her in another room, then invite them to a meeting. This gives you the opportunity to test that everything is working and iron out all the quirks.
Happy Zooming!
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