The latest from the Zoom blog

See how Amynta transformed manual workforce management into smarter, data-driven scheduling and coaching with Zoom CX.

Explore key meeting statistics and insights to improve efficiency, engagement, and productivity in your meetings with the right tools and strategies.

Discover 11 essential ways AI for sales teams accelerates deal closures, eliminates admin overload, and ensures no follow-up is missed. Explore the benefits of agentic AI and cutting-edge sales intelligence tools.

Learn the essentials of business communication. Discover the latest technologies helping teams achieve efficient and effective collaboration.

Discover how MLB™ and The Shield Companies enhance connected customer experiences using Zoom technology.

Customers like SMS and social media assistance but still prefer to speak to reps. Learn how AI self-service reduces queues and improves issue resolution rates.

Discover the best customer service survey questions to enhance satisfaction and drive success. Learn tips, strategies, and examples to improve your customer experience.

If you’re struggling to build connections with virtual and hybrid audiences, here are some tips to create meaningful experiences in a virtual environment.