AI | Zoom Blog

AI for customer service: Techniques for improving CX beyond traditional chatbots

Explore AI for customer service solutions that improve customer experience. Unlock new possibilities beyond traditional chatbots with AI technology.

Zoom Webinars

Is your company using generative AI tools? Consider these 3 key principles to guide your approach

4 min read

Generative AI tools are changing work as we know it. Leaders want to incorporate AI into their businesses, and companies are launching new products to transform how knowledge workers engage in their day-to-day activities.This speed of innovation is unlike anything we’ve...

Thought Leadership

7 ways leaders can use AI to improve the digital employee experience

6 min read

The best companies are laser-focused on providing exceptional experiences for their customers to differentiate themselves in competitive markets. But to provide that experience externally, they need to look inward first. To attract and retain the best talent, organizations...

Rooms & Workspaces

Artificial intelligence for accessible communication — made in Germany

3 min read

We are surrounded by more artificial intelligence than we realize in everyday life. Maps on our smartphones guide us to our destination, chatbots answer our questions, and smart home devices play podcasts or music on demand. How artificial intelligence simplifies everyday...

Thought Leadership

AI innovation expert Pascal Bornet on the 3 skills you’ll need to succeed in the future of work

7 min read

Everywhere you turn, there’s an article about how AI innovation will change the workforce and the world. And when you think about how quickly the field of artificial intelligence is moving, it’s clear that what we’re calling the “future of work” is evolving furiously....

Zoom Revenue Accelerator

6 min read

Sales leaders today are dealing with an uncertain market that is delaying or outright eliminating deals from the pipeline, increasing sales cycles, and making forecasting harder than usual. Every opportunity and every conversation counts — literally. Every sales meeting and...

Zoom Workplace

8 min read

Whether your work day begins in an office, at home, or somewhere in between, there’s a good chance your routine includes a set of tasks like these:Open your calendar app to review the day’s agenda Sign in to your emailCheck your chat or messaging appsLog in to your CRM or...

Zoom Revenue Accelerator

Zoom on Zoom: How our sales teams work smarter with AI-powered conversation intelligence

7 min read

As a sales leader, you don’t have room in your schedule to be a part of every big deal — or time to waste on deals that aren’t close to completion. Your managers don’t have the time to coach every AE. And you need insight into what’s really happening with deals in every...

Zoom Webinars

4 min read

With all the buzz around generative AI, people are really starting to evaluate how artificial intelligence (AI) can help transform their everyday experiences and open up new possibilities for how we live and work. Here at Zoom, we see AI as the next industrial revolution....

More on "AI"

AI for customer service: Techniques for improving CX beyond traditional chatbots

Is your company using generative AI tools? Consider these 3 key principles to guide your approach

7 ways leaders can use AI to improve the digital employee experience

Artificial intelligence for accessible communication — made in Germany

AI innovation expert Pascal Bornet on the 3 skills you’ll need to succeed in the future of work

Zoom Revenue Accelerator: An alternative to Gong

12 Zoom platform hybrid work features you may be missing out on

Zoom on Zoom: How our sales teams work smarter with AI-powered conversation intelligence

Zoom’s AI innovations empower people