The latest insights on how the world connects

Zoomtopia 2025: Highlights from our biggest event of the year

3 min read

Zoomtopia 2025: Highlights from our biggest event of the year

See what you might have missed in these five takeaways that will have you reimagining the future of work.

Zoom Workplace

From conversation to completion: Zoom AI Companion 3.0

AI that acts, not just answers

Zoom Workplace

Making every click, meeting, and chat feel easier

Customer experience trends 2026: Eight analysts share their predictions

5 min read

Explore CX trends for 2026 as top analysts reveal AI's impact on CX and the future of customer engagement.

Insights & Trends

image of young professionals in an office setting

12 min read

Discover 69 employee experience statistics that reveal the impact of these changes.

Zoom AI sets new state-of-the-art benchmark on Humanity's Last Exam

Federated innovation driving breakthrough results in complex AI testing

AI in retail: How AI agents are revolutionizing retail customer service

6 min read

Learn how AI in retail customer service is driving loyalty and efficiency with expert insights from Metrigy's principal analyst, Beth Schultz.

Government

3 min read

Zoom for Government has received authorization from the Defense Information Systems Agency (DISA) for Department of Defense (DoD) IL4 NIPRNet and internet-facing communications.

In conversation with Adrian Swinscoe: Is your contact center ready for the future of customer experience?

4 min read

Join us for insights on contact center innovation from Adrian Swinscoe, focusing on AI's role in revolutionizing customer experience.

Zoom Webinars

Measuring what matters to make every call, app, and AI interaction dependable

Read how dependable performance turns everyday communication into effortless connection.

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The latest from the Zoom blog

Zoomtopia 2025: Highlights from our biggest event of the year

From conversation to completion: Zoom AI Companion 3.0

Zoom Workplace reimagined: clarity, speed, and simplicity

Customer experience trends 2026: Eight analysts share their predictions

69 essential employee experience statistics shaping modern work culture

Zoom AI sets new state-of-the-art benchmark on Humanity's Last Exam

AI in retail: How AI agents are revolutionizing retail customer service

DISA provides expanded Impact Level 4 (IL4) Authorization to Zoom for Government as trusted and secure platform for use by Department of Defense and its mission partners

In conversation with Adrian Swinscoe: Is your contact center ready for the future of customer experience?

Measuring what matters to make every call, app, and AI interaction dependable

See the latest Zoom innovations you don’t want to miss

The latest from the Zoom blog

Zoomtopia 2025: Highlights from our biggest event of the year

From conversation to completion: Zoom AI Companion 3.0

Zoom Workplace reimagined: clarity, speed, and simplicity

Customer experience trends 2026: Eight analysts share their predictions

69 essential employee experience statistics shaping modern work culture

Zoom AI sets new state-of-the-art benchmark on Humanity's Last Exam

AI in retail: How AI agents are revolutionizing retail customer service

DISA provides expanded Impact Level 4 (IL4) Authorization to Zoom for Government as trusted and secure platform for use by Department of Defense and its mission partners

In conversation with Adrian Swinscoe: Is your contact center ready for the future of customer experience?

Measuring what matters to make every call, app, and AI interaction dependable

See the latest Zoom innovations you don’t want to miss

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