Clear communications. Fast service. Happy customers.

Call queues, shared lines, and simple routing let customers reach your store quickly on your business line, and associates stay connected whether answering at the counter, on mobile, or deskphone. Adding lines and devices is simple through one centralized admin portal as your business grows.

Keep shifts running smoothly with instant communication. With one tap, associates can check in across aisles, stockrooms, or multiple locations, so shelves stay stocked, customers find what they need, and lines move quicker.

Busy associates stay productive with Zoom Phone. Staff share deskphones or mobile devices without personal logins. Seasonal workers onboard quickly, license costs remain low, and every customer call gets answered.

Equip your front desk or counter with reliable phones designed for busy retail. Clear audio, durable hardware, and simple setup mean staff can handle calls quickly and professionally, even during the busiest hours.

Make online booking easy for customers. Whether it’s scheduling a dress fitting or a tire rotation, they can check availability online, pick a time, and get instant confirmation. Customers book faster and sales opportunities aren’t missed.

Support customers after hours or when lines are busy. AI Concierge is a virtual receptionist that greets callers, answers questions, books appointments, and routes important calls — so every customer gets a quick, professional response.