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Cloud VoIP Services powered by AI

Voice communications for the collaboration era

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7 million

7,000,000

Zoom Reaches 7 Million Zoom Phone Seats
Support for 99.999% SLA

Support for 99.999% SLA

Have an extra-level of confidence in your phone with enterprise-grade uptime.

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Gartner

Gartner

Gartner®, a company that delivers actionable, objective insight to executives and their teams has named Zoom a Leader in the 2023 Magic Quadrant™ for UCaaS, Worldwide.

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Keep your business connected in new ways with Zoom Phone

  • Feel confident in your phone
    Feel confident in your phone

    Enable seamless reliable communications, with an easy-to-use, AI-powered, phone system built with security from the start.

  • Simplify management
    Simplify management

    Get onboarded faster, easily manage users and permissions, and monitor service performance with our centralized admin portal.

  • Optimize the way you work
    Optimize the way you work

    Reduce friction across workflows with a unified platform for phone, chat, meetings and more – powered by AI across desktop and mobile devices.

Zoom Phone Overview
Modernize and supercharge your business phone communications

Modernize and supercharge your business phone communications with AI at no additional cost

  • Post call summary & next steps

    Request a post-call summary from Zoom’s AI Companion so you can focus on the conversation and do your best work, instead of taking notes.

  • Voicemail task extraction

    Extract tasks from voicemails so you can easily and efficiently get caught up and understand next steps without going through every voicemail.

  • Voicemail prioritization

    Prioritize urgent voicemails to help you organize your day, your work, and your valuable time.

  • Team SMS summary thread

    Provides a concise overview of Team SMS threads in PowerPack so you can quickly catch up after time away from your phone.

A Trusted and Scalable Cloud-Based Phone System

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Global Phone Coverage

Zoom Phone was built for the cloud on a single communications network, designed with resiliency in mind.

Learn more about the Zoom Phone Global Network
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Secure Communications

Zoom Phone supports secure voice calls across all supported devices.

 

Whether you are using our desktop or mobile cloud phone software, have confidence with standards-based SIP over TLS 1.2 and Advanced Encryption Standard (AES) 256-bit GCM for calling.

Learn more about Zoom security
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Trusted Architecture

Zoom Phone aligns with major standards and certifications, regardless of whether you are calling, provisioning, or managing your environment.

Learn more about Zoom’s certifications
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Provider Exchange Cloud BYOC (Bring Your Own Carrier)

Provider Exchange enabled through enhanced cloud peering provides discoverability and a simple self-service experience when selecting your preferred provider.

Learn more about Zoom Phone Provider Exchange
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On-premises BYOC

Want to keep your existing phone carrier for PSTN access to connect to Zoom Phone? Zoom Phone provides flexible options to keep your PSTN connectivity with your current provider. Cloud peering and premises peering offer options to tailor your enterprise cloud phone to your environment.

Learn more about the benefits of BYOC

Built for integrated workflows

  • Boost collaboration with advanced team chat capabilities – send 1:1 or group messages, share files, search conversations for relevant information, and more.

  • Reduce friction across workflows with tight integrations with your third-party apps like Microsoft, Google, Salesforce, and more.

  • Improve call management with call queues, team SMS, and analytics with PowerPack.

  • Elevate your customer experience with Zoom Contact Center omni-channel customer interactions and Zoom Revenue Accelerator conversation intelligence.

Get Started Today
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“Zoom Phone has been incredibly valuable when it comes to keeping our teams connected. The one-click option to elevate calls to meetings allowed our users ease, and reduced time spent, alleviating the need to juggle multiple platforms. Zoom’s pricing plans made it easy to roll out a single solution across our offices around the world.”

Susan Delaney Director, Global Network Services
Ebay
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“At ServiceNow, we rely on Zoom daily to keep our global teams, customers, and prospects connected. Zoom Phone enhances our stack of communication and collaboration, covering voice, video, and chat all in one. It makes it possible to transition from voice to video calls seamlessly and achieve an approach to communication that best suits our collaborative and innovative culture.”

Tomer Mekhty Vice President of Global IT Operations
Service now

Zoom Phone Resources

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Zoom Phone Features

A summary of high-level Zoom Phone features.

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Zoom Phone Global Coverage

View the Zoom Phone global PSTN coverage map.

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Zoom Phone Recommended Hardware

An overview of hardware for Zoom Phone.

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Contact sales to get started with Zoom’s VoIP phone system today!

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