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A communications platform for federal, state, and local agencies

Government organizations can use Zoom, Zoom for Government, or Zoom for Defense to evolve public services, improve constituent engagement, and embrace digital transformation.

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Zoom’s trusted platform options for governments

  • Secure communications from the start

    Secure communications from the start

    • DoD IL4
    • FedRAMP JAB Moderate
    • CJIS
    • StateRAMP Moderate
    • TX-RAMP Level 2
  • A new kind of flexibility

    A new kind of flexibility

    • DoD IL4 NIPRNet and internet-facing communications directly behind the DoD Boundary Connection Access Point (BCAP)
    • Zoom for Government on the NIPRNet up to the Controlled Unclassified Information (CUI) level
    • Also allows for collaboration with entities not residing on the NIPRnet through internet-facing communications
    • Designed for all DoD entities including the U.S. Army, U.S. Navy, U.S. Air Force, U.S. Marines, others
  • Expanding citizen engagement 

    Expanding citizen engagement 

    100% U.S. platform

    • Leverages Zoom’s U.S.-based AWS GovCloud infrastructure
    • Maintained by U.S. personnel
    • Source code stored and versioned in the U.S. with multi-layered code reviews across the secure development lifecycle; deployed and managed only by U.S. persons
    • Customer content is stored and encrypted in the continental U.S.
  • Expanding citizen engagement 

    Expanding citizen engagement 

    • Robust, multi-layered security organization with world-class security experts and industry-leading risk mitigation program
    • Meeting encryption options including 256-bit AES-GCM encryption, end-to-end encryption (E2EE), and post-quantum E2EE
    • Continues Zoom’s previous DISA authorization and Air Force Authority to Operate with IL4 collaboration
    • Engaged MITRE Engenuity to conduct a third-party review of Zoom’s source code including ZfG

Zoom for Government and
Zoom for Defense

In the United States, Zoom offers two government-authorized platforms that meet the stringent security, technology, and implementation requirements of the U.S. Federal Government.

The Zoom for Government and Zoom for Defense platforms deliver intuitive, scalable, and secure Zoom collaboration experiences – similar to the commercial Zoom platform – but with FedRAMP Moderate and Department of Defense IL4 authorizations.

Zoom for Government vs. commercial Zoom
Introducing Zoom for Defense

Introducing Zoom for Defense

Zoom for Defense has officially received authorization from the Defense Information Systems Agency (DISA) for Impact Level 4 (IL4) communications on the DoD’s NIPRNet. This authorization builds on Zoom’s previous DISA and U.S. Air Force Authorities to Operate (ATOs) and now enables IL4 collaboration directly behind the DoD Boundary Connection Access Point (BCAP). With this approval, Zoom for Defense continues to strengthen its position as a secure, mission-ready collaboration platform for defense organizations.

Why This Authorization Matters
DISA’s IL4 authorization reflects a comprehensive evaluation of Zoom for Defense’s security controls, compliance posture, and operational readiness. Achieving this designation demonstrates Zoom’s ability to meet the Department of Defense’s stringent requirements for handling Controlled Unclassified Information (CUI) and supporting mission-critical operations.
As the DoD accelerates adoption of commercial cloud solutions, DISA ensures that cloud service offerings meet the DoD Security Requirement Guidelines (SRG) for security, interoperability, and performance. With IL4 authorization on the NIPRNet, Zoom for Defense is validated for secure collaboration both within DoD networks and with mission partners connecting through approved internet-facing environments.

Zoom for Government and
Zoom for Defense

Product approvals

  • DoD IL4 Provisional Authorization

  • FedRAMP Moderate

  • GovRAMP Moderate

  • TX-RAMP Level 2

  • CJIS attestation

  • HIPAA attestation

DoD-specific requirements

  • DoD IL4 NIPRNet and internet-facing communications directly behind the DoD Boundary Connection Access Point (BCAP)

  • Zoom for Defense on the NIPRNet up to the Controlled Unclassified Information (CUI) level

  • Also allows for collaboration with entities not residing on the NIPRNet through internet-facing communications

  • Designed for all DoD missions including the U.S. Army, U.S. Navy, U.S. Air Force, U.S. Marines, others

100% U.S. platform

  • Leverages Zoom’s U.S.- based AWS GovCloud infrastructure and U.S.-based Equinix co-locations

  • Maintained by U.S. personnel

  • Source code stored and versioned in the U.S. with multi-layered code reviews across the secure development lifecycle; deployed and managed only by U.S. persons

  • Customer content is stored in the continental U.S. within the AWS GovCloud and and encrypted to meet IL4 control requirements

Private and secure

  • Robust, multi-layered security organization with world-class external security experts and industry-leading risk mitigation program

  • Meeting encryption default is 256-bit AES-GCM encrypted with the option to invoke full end-to-end encryption (E2EE)

  • Zoom for Defense carries a full DISA IL4 authorization

Zoom AI-first platform solutions for government organizations

Work happy with Zoom AI Companion

Workplace Gov
  • Simplify your workday

    Automate key tasks across your workday to help streamline workflows and increase productivity

  • Improve Team Effectiveness

    Seamlessly integrated into your workflows, making your team more efficient no matter when and where they work

  • Enhance your capabilities

    Enable peak performance by helping you leverage the power of your data to ensure you have the information you need at your fingertips, so you can stay efficient and productive

Deliver personalized and seamless constituent experiences with a unified contact center

Contact Center
  • Outpace constituent experiences

    Create simple, human, and secure experiences to help build confidence in government

  • Meet your constituents where they are

    A seamless unified experience across any engagement channel including video, eliminating frustration and silos

  • Empower, upskill and attract civil servants

    Retain and attract employees possessing valuable institutional knowledge and an understanding of how government functions

  • Deliver better organizational outcomes

    Lower agency costs and drive higher productivity with a single, easy-to-deploy unified employee and customer experience platform

Zoom Workplace for Government

Enable richer collaboration, ensure tighter alignment and drive mandated Future of Work initiatives across government agencies, employees, contractors and teams with Team Chat & channels, Phone, Whiteboard and Meetings in a single offering.

Government and public sector entities have an option of using the Zoom Workplace for US Government (FEDRAMP) or the standard Zoom Workplace offering. Please check with your Zoom account team for more information.

  • Empower agency communications with a fully capable unified communications platform

  • Accelerate agency productivity with Zoom Meetings, Team Chat and Zoom Rooms for huddles, sidebar conversations and conference room connectivity

  • Collaborate on Zoom Whiteboard from your desktop or room, and easily share it with others

  • Leverage Zoom Events and Webinars for constituent outreach when conducting civil and council meetings

  • Use cloud-based Zoom Phone for seamless communications amongst employees when in the field and for redundancy

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Elevate public services

Zoom’s comprehensive government communication platform meets the dynamic needs of agencies looking to connect with constituents and provide more accessible, modern public services.

From city council meetings to search and rescue operations, forge meaningful connections with Zoom’s dynamic unified communications platform, which is anchored by reliable, HD video and audio.

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Firemen chatting

Workforce transformation

Whether you’re a local department or state agency, strip government work of redundancies and stagnant processes by building a workspace defined by technology tailored to employees’ needs.

Zoom provides industry-leading virtual meetings, chat, VoIP phone systems, and workspace solutions to help your agency embrace a new era defined by innovation and ingenuity.

Inspiring customer stories

Get started with Zoom and Zoom for Government

Commercial Zoom

Jumpstart your agency’s digital transformation with our modern collaboration platform.

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Zoom for Government

Learn about our FedRAMP and IL4-authorized unified communications platform..

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Not all products may be available on the Zoom for Government and Zoom for Defense platforms. Please check with your Zoom salesperson for specific details.