Government organizations can use Zoom, Zoom for Government, or Zoom for Defense to evolve public services, improve constituent engagement, and embrace digital transformation.
DoD IL4 Provisional Authorization
FedRAMP Moderate
GovRAMP Moderate
TX-RAMP Level 2
CJIS attestation
HIPAA attestation
DoD IL4 NIPRNet and internet-facing communications directly behind the DoD Boundary Connection Access Point (BCAP)
Zoom for Defense on the NIPRNet up to the Controlled Unclassified Information (CUI) level
Also allows for collaboration with entities not residing on the NIPRNet through internet-facing communications
Designed for all DoD missions including the U.S. Army, U.S. Navy, U.S. Air Force, U.S. Marines, others
Leverages Zoom’s U.S.- based AWS GovCloud infrastructure and U.S.-based Equinix co-locations
Maintained by U.S. personnel
Source code stored and versioned in the U.S. with multi-layered code reviews across the secure development lifecycle; deployed and managed only by U.S. persons
Customer content is stored in the continental U.S. within the AWS GovCloud and and encrypted to meet IL4 control requirements
Robust, multi-layered security organization with world-class external security experts and industry-leading risk mitigation program
Meeting encryption default is 256-bit AES-GCM encrypted with the option to invoke full end-to-end encryption (E2EE)
Zoom for Defense carries a full DISA IL4 authorization
Open a digital dialogue with the public
Serve every member of your community by evolving the way you reach constituents
Make town halls interactive and engaging with HD video and in-meeting chat
Streamline how you field incoming inquiries with call queues and auto-attendants
Say goodbye to analog processes
Zoom’s flexible architecture enables agile operations, helping expedite traditional government work
Attract and retain better talent by encouraging a hybrid workplace and flexible collaboration
Deploy features like call routing to delegate administration across departments and teams
Connect officials, staffers, and even in-the-field teams from the office, homes, and on the go
Communicate quickly with co-workers around the country through instant messaging
Scale internal learning courses or compliance trainings to a large audience
Improve outcomes through refined services
Simplify mission-critical communications with a platform designed for omnichannel services
Make your press conference or courtroom more accessible with auto-generated captions
Communicate on the go while still maintaining the privacy of your personal number
Deploy digital signage to display announcements and information in official buildings
Celebrate local events and special holidays together in an engaging virtual setting. Available in commercial Zoom only
Strengthen how you safeguard and support citizens
Improve government communication with field personnel, secure communities, and help protect lives
Zoom offers APIs and the latest SDKs to allow dynamic integrations with software and hardware partners, further enabling situational awareness and first responder activities
Create learning spaces and enable virtual family visitation for incarcerated people
Communicate in areas where data speeds are reduced, even leveraging the SMS feature for text messages
Automate key tasks across your workday to help streamline workflows and increase productivity
Seamlessly integrated into your workflows, making your team more efficient no matter when and where they work
Enable peak performance by helping you leverage the power of your data to ensure you have the information you need at your fingertips, so you can stay efficient and productive
Create simple, human, and secure experiences to help build confidence in government
A seamless unified experience across any engagement channel including video, eliminating frustration and silos
Retain and attract employees possessing valuable institutional knowledge and an understanding of how government functions
Lower agency costs and drive higher productivity with a single, easy-to-deploy unified employee and customer experience platform
Enable richer collaboration, ensure tighter alignment and drive mandated Future of Work initiatives across government agencies, employees, contractors and teams with Team Chat & channels, Phone, Whiteboard and Meetings in a single offering.
Government and public sector entities have an option of using the Zoom Workplace for US Government (FEDRAMP) or the standard Zoom Workplace offering. Please check with your Zoom account team for more information.
Empower agency communications with a fully capable unified communications platform
Accelerate agency productivity with Zoom Meetings, Team Chat and Zoom Rooms for huddles, sidebar conversations and conference room connectivity
Collaborate on Zoom Whiteboard from your desktop or room, and easily share it with others
Leverage Zoom Events and Webinars for constituent outreach when conducting civil and council meetings
Use cloud-based Zoom Phone for seamless communications amongst employees when in the field and for redundancy
Get connected with citizens and convey important government information by deploying solutions designed for seamless communication.
Get the information you need on using Zoom or Zoom for Government at your agency.
Not all products may be available on the Zoom for Government and Zoom for Defense platforms. Please check with your Zoom salesperson for specific details.
