The latest from the Zoom blog

Uncover expert insights on how AI in financial services is enhancing customer experience through virtual agents and driving measurable results.

MLB™ leverages Zoom’s AI capabilities to provide agents with real-time knowledge and guidance during interactions. This reduces handle times, improves accuracy, and enables consistent, high-quality service.

From finishing projects to finding balance, here are 12 ways Zoom AI Companion can help you head into the holidays calm, clear, and ready to celebrate.

Zoom has signed an agreement to acquire Bonsai, an all-in-one client engagement platform designed for solopreneurs and small businesses.

From cost and consolidation to adoption and outcomes

See how Amynta transformed manual workforce management into smarter, data-driven scheduling and coaching with Zoom CX.

Discover the latest workplace collaboration statistics and trends for 2025. Learn why collaboration matters and how to improve teamwork with the right tools.

Discover 40 webinar statistics that show how companies are using webinars for engagement and conversion and how they can benefit your business in 2025.