The latest from the Zoom blog

Learn the difference between customer service vs. customer support and how to excel at both to keep customers happy.

Discover the new Zoom Auto Dialer, enhancing sales productivity with AI-driven calling and seamless CRM integration, and more tools to help boost sales team performance. 

Explore why customer experience resolution is critical for brand loyalty. Get insights from our latest research on AI and CX.

How small businesses can use Zoom Workplace to foster productivity, streamline operations, and better connect with customers. 

Get more accurate and more customizable captions in your next Zoom meeting. 

Read why Zoom Workplace is named a Leader in The Forrester Wave™: Unified-Communications-As-A-Service Platforms, Q3 2025

Realtime Media Streams gives developers and organizations secure, real-time access to audio, video, and transcript data directly from Zoom Meetings.

See why Zoom AI Companion–included at no additional cost with your eligible paid plan–is popular among time-saving AI tools for nonprofits