According to our recent internal benchmarking, Zoom AI Companion can outperform leading AI model OpenAI GPT-4 for our most used features, as shared in a recent blog from Zoom Chief Technical Officer, Xuedong Huang. Our federated approach continues to serve our customers best where they use AI features the most, like in our most popular AI Companion feature, Meeting Summaries – enabled by over half a million customers since September 2023. In addition, according to a GigaOm study commissioned by Zoom (published March 26, 2024), AI Companion transcription performed at 95% accuracy, and for in-meeting questions scenarios, AI Companion delivered results that are four times faster than ChatGPT-4 web.
We continue to develop AI Companion capabilities to better support your work on Zoom Workplace and the entire Zoom platform — like our recently added image generation with Zoom Events, sentence completion and quick scheduling in Team Chat, virtual background generation for Zoom Meetings, and flow chart and mind mapping creation for Zoom Whiteboard. We look forward to finding new and useful ways to incorporate generative AI into our workflows and yours.
If you want to know more about our vision for Zoom Workplace and the future of collaboration, make sure you watch out for all our Zoom Workplace offerings mentioned above, rolling out over April and May.
Learn more about our vision for how AI is ready to revolutionize your workplace.
*AI Companion may not be available for all regions or industry verticals.