Meet My notes:
Your new AI note-taker

An AI note-taker is a software tool that uses artificial intelligence technology, voice and speech recognition, and machine learning to automatically transcribe, analyze, and summarize meetings content in real time, eliminating the need for people to take notes manually. By handling tasks like transcription, summarization, and identifying action items, the AI note-taker allows meeting participants to focus fully on the conversation while ensuring all important details are documented efficiently.

My notes is your personal AI note‑taking companion built into Zoom. It can automatically capture, organize, and summarize conversations across Zoom, third party, and in‑person meetings. My notes links directly to your Zoom account, so notes and transcripts are stored securely in Zoom Hub and Zoom Docs, and can include AI‑generated summaries, key takeaways, and action items.

In‑Person transcription (formerly called Transcribe) is designed for users who want to capture in person conversations. It’s available on both the web and the Zoom client (coming soon) and focuses on real‑time transcription for in‑person discussions or voice notes. It does not connect to Zoom meeting transcripts or AI summaries, and it stops automatically when a Zoom Meeting is detected.

Yes, AI Companion includes an AI note taker and AI note-taking capabilities. Zoom’s AI note taker transcribes meetings in real time, then quickly summarizes the meeting and organizes notes on one page that’s easily accessible from your calendar. My notes, Zoom’s AI note taker feature, works with Zoom Meetings as well as other third-party platforms.

AI Companion, along with the My notes note-taking tool, is available with paid Zoom Workplace plans. Explore plans and pricing.

Yes, Zoom's AI note-taking tool automatically summarizes meetings and extracts action items. It works by transcribing calls, identifying key discussion points, decisions, and actionable tasks, and then generating summaries. Zoom's AI note taker works with popular video conferencing platforms, allowing you to use My notes to get transcript-enhanced manual notes. Additionally, Zoom offers custom meeting summary templates that can be tailored for different meeting types such as one-on-ones, brainstorming sessions, or customer calls, making the automated summaries more relevant to specific meeting contexts.

The primary benefit is the ability to stay fully present in the conversation without the distraction of writing.

• Better Focus: Engage with speakers rather than your notebook.
• Accuracy: Capture details and technical figures you might otherwise miss.
• Efficiency: Instantly receive a summary instead of re-watching hour-long recordings.
• Accountability: Automatically track follow-ups and to-do lists.

Zoom does not use any customer audio, video, chat, screen sharing, attachments, or other communications-like customer content (such as poll results, whiteboard, and reactions) to train Zoom’s or its third-party artificial intelligence models. Learn more about how Zoom AI Companion handles data privacy and security.

Professionals who juggle multiple meetings and need accurate information benefit most from AI note takers. Consultants and freelancers with back-to-back client meetings can focus on conversations while AI captures follow-up items. Sales professionals can concentrate on building relationships and delivering pitches rather than documenting customer pain points and action items. Educators and tutors can be fully present during sessions, using AI-captured insights to create better lesson plans and provide more comprehensive student feedback.

Beyond basic transcription, look for productivity-driving features such as:

• Topic segmentation: Breaking the meeting into logical chapters.
• Action item extraction: Automatically listing who promised to do what.
• Interactive AI: The ability to "ask" the AI questions about the meeting content later.
• Integration: The ability to sync notes directly into your CRM or project management tools.

No, you don't need to take manual notes when using AI and My notes. Zoom's AI note-taking capabilities automatically capture meeting content, transcribe conversations, identify key points, and extract action items. My notes even allows you to jot down quick thoughts during meetings that AI will automatically organize and expand upon. However, some users prefer a "hybrid" approach — letting AI handle verbatim records while they focus on noting creative ideas or strategic thoughts that might require human context and critical thinking.