Germany

Country code: +49

Last updated: November 20, 2024

	Zoom Phone	Zoom Contact Center
Supported Number Type	Toll	Toll Toll-Free
Number Porting Supported?	Yes	Yes
New Number Supported?	Yes	Yes
Lead Times	Number Porting - Up to 30 business days New Number Provisioning - Up to 3 business days Address & Documentation validation - Up to 5 business days
Compliance Requirements for Service Activation	Toll Requires a valid address in Germany that matches the desired area code. Proof of Entity (Any of the following) Sole Proprietorships Corporations (including Limited Liability Companies) Partnerships (General or Limited) Schools and Universities Non-Profit Organizations Government Agency Proof of address (Any of the following) Utility Bills Financial Documents Government-Issued Documents Official Correspondence Other Acceptable Documents Property deed or title. Rental agreement. Employer letter confirming address. Toll-Free Requires a valid address anywhere in Germany. Zoom only serves as the hosting provider for Toll-Free Numbers in Germany, this process requires end-users to apply for the German Toll-Free number from BNetZa and they will provide the following to be submitted to Zoom. An allocation letter (with a secret code) for the TF number issued by BNetZA. Number Certificate from NRAs See useful links below from BNetZA BNetZA Information Guidance form Application form (Download)