While an enterprise-grade communications platform empowers your workforce to communicate and collaborate effectively, you must also provide leadership and processes to ensure your employees are fully leveraging the solutions available to them. Creating guidelines and an effective workspace for your hybrid workforce will provide a framework to support their work, which ensures consistency, promotes collaboration, and drives productivity across both in-office and remote workers.
Here are a few ways you can ensure your employees have the support they need to be effective in a hybrid workforce:
Develop remote-first management skills
Managing in a decentralized environment requires a different set of skills than managing a centralized workforce. Managers who will help their organizations succeed in the future will know how to get the best efforts from each team member regardless of their work location while also creating a sense of belonging. Leading with empathy, they will need to provide clarity, empowerment, opportunity, challenge, and development to all team members.
Lead by example
Whether we like it or not, employees are paying attention to the words and actions of our organization’s leaders. Employers need their leaders to lead by example by embracing both remote and in-office work at all levels of the organization and following the processes they created in regard to remote and in-office work.
To learn more about how companies can build forward with confidence in the ‘new normal,’ read our blog, How Businesses Will Build Forward With Confidence.