Reliable calling. Connected collaboration. Built for the way you work.

When every call counts, you need more than a phone system. Zoom Phone combines enterprise-grade reliability, global reach, and built-in security with AI-first simplicity, so you can better serve callers, keep teams connected, and scale faster.

Key Features
Key features

VoIP phone features built for flexibility and adaptability

Collaborate without switching apps

Do it all in a single platform — Zoom Phone, Meetings, and Team Chat work together seamlessly in Zoom Workplace.

Communicate in real-time with Push to Talk

Press a button to connect with a teammate or group — no dialing required.

Fax anytime, anywhere

Send and receive faxes with your Zoom Phone number — no additional hardware needed.

Call and connect from anywhere

*Power Pack license is an additional cost.

AI concierge
blue dots
Zoom Phone AI Concierge

24/7 always-on AI Concierge

Set up a virtual AI receptionist to greet callers, answer questions, book appointments, and route callers to the right team automatically.

Zoom Workplace is trusted by industry experts

4.5/5

out of 7.9k+ reviews

4.5/5

out of 54.9k+ reviews

8.3/10

out of 5.8k+ reviews

Leader in The Forrester Wave™

UCaaS Platforms, 
Q3 2025

Alcivia

By eliminating the phone systems, the associated maintenance, and the time and labor, Zoom [Phone] costs us less than what we had for all those other things but comes with a lot more features. It's kinda a no-brainer — you ROI out of the box right away.

Don Schlising, CIO
ALCIVIA

Pricing
Pricing

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plans and pricing

Explore plans Explore plans ?? "";
Annually
US & CA Unlimited Phone
Business Plus Phone + Workplace Business
 

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FAQs
FAQs

Got questions? We’ve got answers.

A cloud VoIP phone system is a communication solution that uses the internet to make and receive phone calls instead of physical phones and landlines. Cloud VoIP systems are hosted and managed in the "cloud". Zoom Phone is a cloud VoIP phone system.

No, you don't need a special phone to use VoIP. You can choose to use dedicated VoIP phones that connect to your internet network directly, or you can use software (or softphone) like Zoom Phone to make calls from any compatible device with our desktop or mobile app.

VoIP phone refers to a device or program that utilizes Voice over Internet Protocol (VoIP) technology. VoIP technology allows the user to make voice calls over broadband internet, rather than through a traditional, analog connection.

We make it easy to get started without telecom expertise. You can transfer your existing compatible business phone number to a full-featured phone system with no hidden fees. If you'd like extra support, get up to three one-hour training sessions with a Zoom Phone expert.

Zoom Phone is compatible with many desktop phones designed specifically for VoIP.

Zoom offers phones from manufacturers such as Mitel, Yealink, and Poly. You can shop our current list of Zoom Phone-compatible hardware options here.

Yes, you can transfer your existing business phone number to Zoom's full-featured phone system with no hidden fees.

Need a VoIP phone that does more than just calls? Try Zoom Phone

Get more ways to communicate with Zoom's connected phone solution — call, video, chat, SMS, and fax.