Zoom Phone Hardware Guide

The ultimate guide to
Zoom Certified Phone hardware

Zoom Phone provides the complete feature set your team needs to handle calls professionally — without patching together multiple tools.

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Use cases

Zoom Certified hardware for every environment

Executive suite

Where premium communications require premium quality.
Assistant desk

High-volume hardware built for the desk that keeps things running.
General office

Dependable calling to keep everyday business in flow.
Reception

High capacity capabilities that can handle every visitor, line, and page.
Common area

Affordable hardware to keep shared spaces connected.
Conference room

HD audio that reaches the back of the room.
Frontline workspaces

Rugged mobility solutions for on-the-ground teams.
Hot desks

Flexibility that lets you sit down, sign in, and get to work.
Access gate

Secure entry, remotely managed with Zoom Phone.
Home office

Professional audio for remote work that sounds like it isn't.

Choose your Zoom Certified hardware
in 6 steps

Follow our framework to help you choose the right equipment for your business needs.

Take stock of your workspace and the team members who will be using these devices. How many will need stationary setups? How many will need mobile ones?

Think about your team's workflows. What do they need out of their hardware? Consider capabilities like color touch displays, premium audio, or ruggedized casings for field use.

Third-party partner hardware is generally available at three cost tiers: Tier H (Executive), Tier M (Office/Assistant), or Tier L (Frontline/Common). Choose one that works best for your budget.

What size and shape device(s) will you need? Desk phone appliance? Mobile/DECT handset? A paging/intercom system? Some combination of the three?

How much flexibility will your teams need with this system? Consider adding expansion modules (sidecars), DECT repeaters, or Bluetooth headsets.

Check twice, buy once. Cross-reference your choices against the official Zoom Phone Certified list, and check that each device supports TLSv1.2 and Zero Touch Provisioning.

Need more specific Zoom Certified hardware recommendations?

	Environment	Description	Recommended hardware
Executive suite	Leadership calls for high-end performance. Look for advanced functionality and flawless audio; sleek, professional design with high-resolution color touch displays; and built-in Bluetooth and Wi-Fi for flexibility.	Poly CCX600 Yealink MP58 E2 Grandstream GXV3480
Assistant desk	If the calls don't stop, the hardware can't either. You'll need hardware that can handle the call volume, transfers, and split-second decisions that keep leadership moving without missing a beat.	Poly CCX600 Poly Edge E550
General office	When you need a phone for every desk in the building, we believe these strike the right balance — performance and easy deployment with Zoom Phone	Poly Edge E350 Yealink T74u Grandstream GRP2604
Reception	The front desk never slows down, so you'll need phones that can handle every incoming call, transfer, and page with the multi-line capacity that a busy lobby demands.	Poly CCX600 Yealink T88W Grandstream GXV3470
Common area	Shared spaces need phones that are ready for anyone, at any time. Look for always-on hardware that keeps common areas connected. No assigned user, no complicated setup, just access wherever people gather.	Poly Edge E220 Yealink T33G Grandstream GRP2602
Conference room	When the whole team is in the room, your hardware needs to keep up. Choose a phone that can rise to the occasion, with wide-area pickup, HD audio, and the kind of clarity that keeps multi-party calls productive from the first word to the last.	Yealink CP965 Poly C60
Frontline workspaces	Your environment moves quickly and changes often, so mobility anddurabilityare key. Look for robust connectivity, tactile keys for quick dialing (even with gloves), and ruggedized enclosures built for impact.	Zebra Mobile Computers Grandstream WP836 Yealink W59R Pro
Hot desks	When the workforce is fluid, the phones need to be, too. For hot desks, choose hardware that lets any employee sign in and get their own experience — personal extensions, voicemail, and preferences — on whatever desk they happen to be at.	Poly Edge E320 Yealink T77U Grandstream GRP2612
Access gate	If you need a way to manage building access without adding another tool, reach for hardware that integrates door control directly into Zoom Phone — centralized and simple to manage.	2N IP Verso 2.0 Intercom Algo 8028 IP Doorphone
Home office	When the calls are coming in all day, the right hardware makes all the difference. Noise-canceling headsets stay comfortable through every meeting, while omnidirectional speakerphones keep audio clear for the calls that don't keep you at your desk.	Jabra Evolve3 75 Bluetooth Headset Poly Focus 620 Bluetooth Headset

Resources

Learn more about hardware certified for
Zoom Phone

We want Zoom customers to enjoy a seamless communication experience, which is why every device we recommend from our hardware partners can be fully integrated with Zoom's cloud infrastructure.