Customer engagement
Customer engagement

Turn bookings into lasting
relationships and reliable
revenue

Streamline your business's online booking and payment system to eliminate friction. Capture more qualified leads, enhance customer satisfaction, and boost revenue with Zoom Scheduler.

Ask qualifying questions to reveal leads

Ask qualifying questions to
reveal leads

Capture critical insights and set the meeting agenda through targeted, custom booking form questions that reveal qualified leads and deliver personalized service — fast, just actionable data.

Direct customers to meet
with the right person

Cut qualification time and delays with smart routing forms that automatically connect customers to the right expert, team, or booking option — minimal friction, maximum efficiency.

Direct customers to meet with the right person
Set up an online booking system

Set up an online booking
system

Allow customers to book quickly on your site. Add our seamless booking flow and eliminate scheduling friction — no emails, no calls, just bookings.

Reduce no-shows with
automated messages

Fire off personalized confirmations, prep materials, and follow-ups with minimal effort. Automated SMS and email reminders support a smooth customer experience and reduce no shows.

Reduce no-shows with automated messages
Get paid for your time

Get paid for your time

Provide a smooth online booking and payment experience and secure client commitments upfront. Scheduler's integration with Stripe* automatically tracks transactions and generates receipts while you focus on what matters: delivering exceptional service, not chasing payments.

*Coming soon in select regions. Requires separate account with Stripe and is subject to Stripe’s terms of service.

Zoom Workplace
Zoom Workplace

Get Scheduler and more with Zoom Workplace

Discover the full Zoom Workplace experience.

FAQs
FAQs

Got questions? We’ve got answers.

Yes, Zoom Scheduler is designed to work seamlessly with teams. It offers collaborative scheduling features that enhance team coordination, making it an effective solution for departments that frequently schedule external meetings, helping to streamline workflows and improve client experiences. Here are a few ways Zoom's online booking software for small businesses can help your team:

Collective scheduling lets you coordinate meetings when one client needs to meet with several team members simultaneously, while round-robin scheduling automatically distributes meetings among available team members.

Team availability management allows administrators to oversee and manage scheduling across the entire team from a central dashboard.

Shared booking pages enable clients to book with your department or team rather than specific individuals.

A custom booking form is a personalized questionnaire that collects specific information from clients during the online booking process. By gathering key details like client needs, budget parameters, and project specifics upfront, sales teams can prepare targeted presentations, qualify leads more effectively, and maximize every client interaction — ultimately shortening sales cycles and increasing conversion rates.

A routing form works by guiding customers through a series of qualifying questions that determine which team member, service, or booking option best matches their needs. Based on the customer's responses on the routing form, Zoom's online booking software automatically directs them to the appropriate booking page, eliminating manual triage and ensuring clients connect with the right expert from the start. This intelligent routing minimizes scheduling errors and reduces the back-and-forth typically required to match customers with the correct resource.

Yes, Zoom Scheduler integrates with Stripe to provide a comprehensive appointment scheduling and payment software solution. This integration allows businesses to automatically collect payments at the time of booking — whether partial deposits or full amounts — while tracking transactions, generating receipts, and securing client commitments upfront. (Note: This feature is coming soon.)

Ready to make appointment scheduling easy?

 

Zoom AI Companion is available with eligible paid Zoom Workplace plans. May not be available for all regions or industry verticals. Learn more