Send text, images, or both to Zoom Decisions API, define your questions, and get clear structured answers back in a single call — so your application can automatically route work, classify input, or trigger the next step without any custom parsing.
When an application needs to choose a path, a generated paragraph creates another step to parse. Zoom Decisions API evaluates the input against the questions you define and returns answers in a structured format. Ask multiple questions about the same input in one request.
Evaluate whether something is true based on text, an image, or both. Zoom Decisions API returns a structured answer your application can act on directly — no parsing required.
Select from the choices you define. Provide the input and the options, and Decisions API returns the best match in a format your application can use to route work or trigger the next step.
Rate input against ordered levels you define. Use scoring to prioritize work, assess severity, or classify visual input such as levels of visible package damage.
The leaderboard compares decision-making accuracy across providers on JevBench, and ImajevBench benchmarks. Zoom's Decisions API Pro leads for Overall Accuracy with a 92.2% overall score, outperforming OpenAI's Decisions API and other tested models across both text and image-based decision tasks.
Evaluate incoming customer messages and route them to the right team or agent automatically. Decisions API classifies intent and urgency in a single call — no manual triage, no custom parsing logic required.
Assess whether a support ticket, alert, or request needs escalation and rate its severity against levels you define. Decisions API scores incoming input so the right action triggers at the right step.
Provide an image and a set of defined categories — damage levels, compliance conditions, product states — and Decisions API returns the best match your application can act on directly.
Evaluate text or images against defined policy criteria and return a structured decision your platform can use to approve, flag, or escalate content without additional parsing.
Check whether required fields are present, values fall within acceptable ranges, or conditions are met — and get structured answers back in a single API call to drive the next step in your workflow.
Build and automate intelligent decision workflows that can evaluate, route, and act across your business logic.
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Everything you need to integrate, build, and ship with Zoom Decisions API.
