AI agents are specialists, offering in-depth help on a single account, project, or topic. Their reasoning is limited to that context, allowing them to act precisely.
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AI agents are specialists, offering in-depth help on a single account, project, or topic. Their reasoning is limited to that context, allowing them to act precisely.
Deploy context-specific agents that answer, reason, and execute — all within Zoom.
AI agents are specialized AI assistants that answer questions, take actions, and execute tasks within a defined scope — like a specific account, project, or topic. Unlike general-purpose AI, they only work with the context they're given, delivering more precise, relevant results right inside Zoom.
You can build a custom AI agent in minutes using natural language — no code required. Choose from pre-built templates for roles like Sales or IT, or create one from scratch by defining its instructions, tone, and knowledge sources, then connect your apps and deploy directly into Zoom Chat.
AI agents can answer questions, route requests, update records, trigger workflows, and close the loop — all within their defined scope. For example, a sales pipeline agent can check meetings, chats, and CRM data to give you a real-time status update on any deal.
You can add AI agents to Zoom Chat channels so teammates can @mention them for instant help, or use them privately via DM or the agent sidebar for personal workflows involving your calendar, files, or role-specific integrations.
Admins have full visibility into agent activity, usage patterns, connectors, and tools. AI agents respect existing user permissions and access controls, and admins can manage approval workflows and control which agents are available to which users — so you can scale automation with confidence.
Build, deploy, and manage context-specific agents — all within Zoom.
