South Africa

Country code: +27

Last updated: February 15, 2026

	Zoom Phone	Zoom Contact Center
Supported Number Type	Toll, Toll-Free, Mobile	Virtual, Toll-Free, Mobile
Capability	Toll: Inbound, Outbound, Emergency Calling Toll-free: Inbound Only Mobile: Inbound, Outbound, SMS	Virtual: Inbound, Outbound Toll-free: Inbound Only Mobile: SMS
Number Porting Supported?	Yes (Mobile not supported)	Yes (Mobile not supported)
New Number Supported?	Yes	Yes
Lead Times	Number Porting: Up to 30 business days New Number Provisioning Toll & Virtual: Up to 15 business days Toll-Free: Up to 40 business days Mobile: Up to 3 business days Address & Documentation validation: Up to 3 business days
Compliance Requirements for Service Activation	Toll & Virtual Requires a valid South African address that matches the desired area code. Proof of address (Any of the following) Utility Bills Financial Documents Government-Issued Documents Official Correspondence Toll-Free Requires a valid address in South Africa. Proof of address (Any of the following) Utility Bills Financial Documents Government-Issued Documents Official Correspondence Toll-Free Letter of Intent (Template). Mobile Requires a valid address in South Africa. Proof of Entity (any of the following) Sole Proprietorships Corporations (including Limited Liability Companies) Partnerships (General or Limited) Schools and Universities Non-Profit Organizations Government Agency Proof of address (Any of the following) Utility Bills Financial Documents Government-Issued Documents Official Correspondence Company representative, Government-issued ID in South Africa ID should include Photo, Full Name, Identity number Company representative Nationality NOTE: Please ensure that all provided documents are current, legible, and authentic, and not older than 3 months. Zoom may request additional documentation or verification steps, as deemed necessary.