Mexico

Country code: +52

Last updated: June 19, 2025

	Zoom Phone	Zoom Contact Center
Supported Number Type	Toll, Virtual, Toll-Free	Virtual, Toll-Free
Capability	Toll: Inbound, Outbound, Emergency Calling Virtual & Toll-Free: Inbound Only	Virtual: Inbound and Inbound/Outbound
Number Porting Supported?	Yes	Yes
New Number Supported?	Yes	Yes
Lead Times	Number Porting Toll: Up to 15 business days Toll-Free: Up to 40 business days New Number Provisioning Toll: Up to 10 business days Toll-Free: Up to 15 business days Virtual: Up to 3 business days Address & Documentation validation: Up to 3 business days
Compliance Requirements for Service Activation	Virtual: No requirements. Toll/Virtual (in/out): Requires a valid address in Mexico that matches the desired area code. Proof of address (any of the following) Utility Bills Financial Documents Government-Issued Documents Official Correspondence Other Acceptable Documents Property deed or title. Rental agreement. Employer letter confirming address. A valid address worldwide is required for Toll-Free.