Japan

Country code: +81

Last updated: June 19, 2025

Zoom Phone

Zoom Contact Center

Supported Number Type

050
0ABJ - Toll Check 0ABJ Eligibility
0120 & 0800 - Toll-Free 
053 - International Toll-Free Service (ITFS)

050 & 0ABJ - Toll 
0120 & 0800 - Toll-Free 
053 - International Toll-Free Service (ITFS)

Capability

0120, 0800, 050 & 0ABJ: Inbound, Outbound
053:  Inbound Only

Number Porting Supported?

check

Yes
*0ABJ & Toll-Free number only

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Yes
*0ABJ & Toll-Free number only

New Number Supported?

check

Yes

check

Yes

Lead Times

Number Porting: Up to 15 business days (0ABJ & Toll-Free)

New Number Provisioning: Up to 3 business days                                                                                                                                                                                                                                                         

Address & Documentation validation: Up to 5 business days

Compliance Requirements for Service Activation

    • Proof of ID of Director or Authorized Company Representative
    • Proof of Address such as utility bill
    • Company Registration Documents
    • Know-Your-Customer Declaration Form
      • Power of Attorney is required if the declaration form's signer is not listed as the director on the official company registration documents.                                                                                                                                                                                                                                                                             
    • Note:
      • E-KYC is now required through the Zoom Portal.
      • A mailer will be sent to verify the Applicant’s physical address.
        • If the signer of the declaration form is not listed as the director on the official company registration documents.
      • The supporting document(s) must have been issued within the last 6 months and be valid at the time of upload.
      • Suppose the individual submitting this document is an authorized company representative whose name does not appear on the official company registration documents as a listed company director. In that case, the individual must appear via Zoom web meeting and at such meeting present the originals of the submitted identification documents.

Important Updates

None

Validate Address

* Required Field